Tablet Command
Tablet Command provides an incident command and response management platform for fire departments and emergency services, offering iPad and mobile applications that improve situational awareness, resource tracking, and communications during incidents. The company sells its software on a subscription basis to public safety agencies and municipalities, integrating with existing dispatch and CAD systems. Its tools are used to enhance operational efficiency, safety, and post-incident reporting for first responders.
- Field Service Management
- IT Consulting & Implementation
- Revenue
- $2.5M
- Employees
- 15
- Founded
- 2013
- Headquarters
- Petaluma, United States of America
What 11 Arbolus experts think of Tablet Command
NPS scores are distributed across a moderate range, with several mid-range (7), two high (10), and several low scores (3–4). Renewal intent is highly uncertain, with most experts selecting 'Not Sure' and only one definite 'No'. Implementation stages range from pilot to beyond one year, with no clustering at advanced maturity. Key themes are hesitancy about long-term adoption and inconsistent customer experience.Overall Customer Sentiment: Neutral
Who reviewed Tablet Command
- C-Suite 55% (6)
- Director 36% (4)
- Manager 9% (1)
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Sentiment
0 Net Promoter Score, from 11 scored reviews- Promoters 3
- Passives 5
- Detractors 3
Cumulative NPS by month
-1 over 4 months- Dec 8
- Jan 8
- Jun 8
- Aug 7
Net Promoter Score across 1 reviews, accumulated up to each month. Category median 0 across 1 companies.
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 0%Plan to renew, by seniority
- 0% 4 answers
- 0% 2 answers
- 0% 1 answer
- 7.3/10 Average score from undecided customers
- 4/10 Average score from customers not renewing
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