TeamSnap
TeamSnap provides a web and mobile platform that helps amateur sports teams, clubs, and leagues manage rosters, schedules, communication, payments, and registration. The company serves coaches, parents, players, and sports organizations, generating revenue through subscriptions, payment processing, and related services. Its tools centralize team logistics and communication to simplify running youth and recreational sports programs.
- Project & Work Management
- Payment Processing
- Revenue
- $45.0M
- Employees
- 220
- Founded
- 2009
- Headquarters
- Boulder City, United States of America
What 6 Arbolus experts think of TeamSnap
NPS distribution shows extreme polarization: 29% promoters (scores 9-10), 29% detractors (scores 0-6), and the remainder passive (scores 7-8). Renewal intent is split with 43% Not Sure and 14% No, versus 43% unreported. Stickiness trends indicate most customers have been implemented for over a year (57%), but pilot and new implementations remain significant. The main themes are uncertainty in renewal, high NPS volatility, and strong value for long-term adopters.Overall Customer Sentiment: Neutral
Who reviewed TeamSnap
- C-Suite 100% (6)
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Sentiment
-16 Net Promoter Score, from 6 scored reviews- Promoters 2
- Passives 1
- Detractors 3
Cumulative NPS by month
+0 over 3 months- Aug 6
- May 5
- Jul 6
Net Promoter Score across 2 reviews, accumulated up to each month. Category median -20 across 2 companies.
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 0%Plan to renew, by seniority
- 0% 4 answers
- 7.3/10 Average score from undecided customers
- 3/10 Average score from customers not renewing
Top alternatives
Most weighed by TeamSnap customersMore in Workplace & Productivity
Other companies in Workplace & Productivity with a customer report.
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