Teamwork
Teamwork provides cloud-based project and work management software for professional services teams, agencies, and other businesses to plan projects, collaborate, track time, and manage client work. Its platform includes task management, resource planning, time tracking, billing, and client portal capabilities delivered on a subscription basis. The company primarily serves small and mid-sized businesses globally across marketing, IT, and services sectors.
- Project & Work Management
- Revenue
- $45.0M
- Employees
- 350
- Founded
- 2007
- Headquarters
- Cork, Ireland
What 7 Arbolus experts think of Teamwork
NPS scores are consistently high, with 100% of responding experts rating 8 or above. Renewal intentions are universally positive among those who specified, correlating with long-term adoption, with most customers using the tool for over a year. Expert feedback centers on satisfaction with evolving features, reliability, and scalability, tempered by some concerns about increasing complexity as the platform grows. Customers feel the platform is critical for project management but appreciate ongoing improvements and responsive support.Overall Customer Sentiment: Positive
Who reviewed Teamwork
- C-Suite 67% (5)
- Manager 33% (2)
Employer names and spend open in the full report, along with the other 4 customers.
Everything 7 customers told us about Teamwork.
Employer names, spend, renewal intent and every written answer behind the numbers on this page.
Sentiment
42 Net Promoter Score, from 7 scored reviews- Promoters 3
- Passives 4
- Detractors 0
Cumulative NPS by month
+0 over 3 months- Jun 8
- Jul 9
- Sep 8
Net Promoter Score across 3 reviews, accumulated up to each month. Category median 20 across 3 companies.
Praised
- Enhanced Client Onboarding
- Adapting to Evolving Needs
- Expansion with Company Growth
- Continuous Feature Improvement
Criticised
- Increasing Platform Complexity
- Adoption of Competing AI Solutions
- External Integration Limitations
- Calendar Integration Challenges
What customers say
Renewal intent
Plan to renew 67%Plan to renew, by seniority
- 100% 2 answers
- 0% 1 answer
- 9/10 Average score from customers who will renew
- 7/10 Average score from customers not renewing
Top alternatives
Most weighed by Teamwork customers
Report
More in Data & Analytics and Workplace & Productivity
Other companies in both categories with a customer report.
For people who use Teamwork
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