Teamworks

teamworks.com · Durham, United States of America

Teamworks provides a software platform for collegiate and professional sports organizations to manage athlete communication, scheduling, operations, and compliance, as well as adjacent tools for recruiting, academics, and NIL management. Its products are used by athletic departments, teams, and leagues to centralize information, streamline workflows, and support athlete engagement. The company generates revenue through subscription-based SaaS licenses and related services sold to sports programs and organizations.

  • Project & Work Management
  • IT Consulting & Implementation
Revenue
$65.0M
Employees
450
Founded
2006
Headquarters
Durham, United States of America

What 10 Arbolus experts think of Teamworks

NPS scores are widely distributed, with two 10s (Promoters), two 8s (Passive), two 6s (Detractors/Passive), one 9 (Promoter), one 3 (Detractor), one 1 (Detractor). Renewal intent is split: 22% Yes, 22% No, and 33% Not Sure, with 22% not reporting. Most customers report long-term use, but the uncertainty in future commitment reflects ambivalence. The data points to polarized sentiment, with both strong promoters and detractors present.Overall Customer Sentiment: Neutral

Who reviewed Teamworks

Total customers 10 9 current · 1 former
Reviews growth +6 in six months
Seniority of respondents
  • C-Suite 89% (9)
  • Manager 11% (1)
Operations Leader C-Suite NPS 1 Not renewing
Executive C-Suite NPS 8 Undecided
Revenue Partner Manager NPS 8 Undecided

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Sentiment

-10 Net Promoter Score, from 10 scored reviews
  • Promoters 3
  • Passives 3
  • Detractors 4

Cumulative NPS by month

+1 over 6 months
  • Mar 6
  • Apr 6
  • May 7
  • Jun 6
  • Jul 7
  • Sep 7

Net Promoter Score across 4 reviews, accumulated up to each month. Category median 23 across 4 companies.

Written answers and themes publish with the full report.

Renewal intent

Plan to renew 14%
  • Will renew 1
  • Undecided 4
  • Not renewing 2

Plan to renew, by seniority

  • C-Suite 20% 5 answers
  • Manager 0% 1 answer
  • Not specified 0% 1 answer
  • 10/10 Average score from customers who will renew
  • 6.3/10 Average score from undecided customers
  • 3.5/10 Average score from customers not renewing

Top alternatives

Most weighed by Teamworks customers

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