Arbolus Intelligence

TAILSCALE

tailscale.com · Toronto, Canada

Tailscale provides a secure networking platform that creates a virtual private network (VPN) using the WireGuard protocol, enabling organizations and developers to securely connect devices, servers, and cloud resources as if they were on the same local network. Its service is delivered as a subscription-based SaaS offering with clients for multiple operating systems and integrations with major identity providers. Tailscale primarily serves software teams, IT departments, and infrastructure engineers who need simple, zero‑trust remote access and network management across distributed environments.

  • Cloud Infrastructure & Hosting
  • Network & Cloud Security
  • API Management & Integration
Listed in
Revenue
$25.0M
Employees
150
Founded
2019
Headquarters
Toronto, Canada

What 9 Arbolus experts think of TAILSCALE

NPS scores are exceptionally strong, with most experts rating 9-10 and expressing clear intent to recommend Tailscale. High renewal intent aligns with more mature implementations and higher spenders. Stickiness is supported by over half of respondents reporting more than 12 months of continuous use. Key expert feedback consistently praises ease of use, reliability, and security, while calling for improved automation and integration with other platforms.Overall Customer Sentiment: Positive

Who reviewed TAILSCALE

Total customers 9 9 current · 0 former
Reviews growth +8 in six months
Seniority of respondents
  • C-Suite 67% (6)
  • Director 33% (3)
Generalist Partner C-Suite NPS 10 Submitted Aug 2026
Executive C-Suite NPS 10 Submitted Jun 2026
Revenue Leader Director NPS 10 Submitted Jun 2026

Employer names and spend open in the full report, along with the other 6 customers.

Everything 9 customers told us about TAILSCALE.

Employer names, spend, renewal intent and every written answer behind the numbers on this page.

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Sentiment

88 Net Promoter Score, from 9 scored reviews
  • Promoters 8
  • Passives 1
  • Detractors 0

Cumulative NPS by month

+2 over 5 months
  • Feb 8
  • May 9
  • Jun 10
  • Aug 10
  • Sep 10

Net Promoter Score across 2 reviews, accumulated up to each month. Category median 52 across 2 companies.

Praised

  • Unified Admin Experience for Security
  • Deeper Platform Integration
  • AI-Driven Automation and Policy Management
  • Significant Time Savings and Stability

Criticised

  • Weak Integrations and Data Silos
  • Limited Observability and Troubleshooting Tools
  • Manual Policy Management Limits Scalability
  • Consolidation of Security Platforms

What customers say

Significant Time Savings and Stability
“Tailscale has saved us over 20 hours a week compared to manual processes, and the core features haven’t failed once in the past year.”
Dependable Core Security and Access
“It reliably delivers secure VPN access and takedowns, solving all the key problems without complicated setup.”
Ease of Policy and Device Management
“Managing all our devices and setting policies is now straightforward—we no longer need a dedicated network engineer for this.”

Renewal intent

Plan to renew 100%
  • Will renew 3
  • Undecided 0
  • Not renewing 0

Plan to renew, by seniority

  • C-Suite 100% 2 answers
  • Director 100% 1 answer
  • 9.7/10 Average score from customers who will renew

Top alternatives

Most weighed by TAILSCALE customers

Report

Customer Report - Sep 2026 Sep 2026 9 + 0

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