TEAMMATE

teammatesolutions.com · Calgary, Canada

TEAMMATE (Teammate Solutions) provides IT consulting and managed technology services, helping organizations design, implement, and support infrastructure, cloud, and security solutions. The company works with mid-sized and enterprise clients to deliver project-based consulting as well as ongoing managed services and support. Revenue is generated through professional services engagements, recurring managed service contracts, and related technology solutions.

  • IT Consulting & Implementation
  • Managed IT & Cloud Services
  • Cybersecurity Services
Revenue
$9.0M
Employees
45
Founded
2010
Headquarters
Calgary, Canada

What 13 Arbolus experts think of TEAMMATE

NPS scores are weighted toward the positive end: 36% rating 8-9, 27% at 7, but 18% display low NPS (≤5). 45% of respondents explicitly indicate renewal intent, all within mid/high spend brackets, while 55% remain unsure or uncommitted, including most low spend or pilot users. Implementation stages reveal a mix: 36% in pilot, 46% with a year or more, and 18% less than a year. Positive sentiment clusters with established, higher spend users.Overall Customer Sentiment: Moderately Positive

Who reviewed TEAMMATE

Total customers 13 11 current · 2 former
Reviews growth +7 in six months
Seniority of respondents
  • C-Suite 46% (6)
  • Director 38% (5)
  • Manager 15% (2)
Legal Leader Director NPS 8 Will renew
Finance Manager Manager NPS 8
Executive Director NPS 9 Will renew

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Sentiment

-7 Net Promoter Score, from 13 scored reviews
  • Promoters 2
  • Passives 8
  • Detractors 3

Cumulative NPS by month

+2 over 6 months
  • Jan 5
  • Feb 6
  • Apr 6
  • Jul 7
  • Aug 7
  • Sep 7

Net Promoter Score across 5 reviews, accumulated up to each month. Category median 15 across 5 companies.

Written answers and themes publish with the full report.

Renewal intent

Plan to renew 45%
  • Will renew 5
  • Undecided 6
  • Not renewing 0

Plan to renew, by seniority

  • C-Suite 33% 6 answers
  • Director 75% 4 answers
  • Manager 0% 1 answer
  • 8.2/10 Average score from customers who will renew
  • 5.5/10 Average score from undecided customers

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