TELUS
TELUS is a Canadian telecommunications company that provides wireless, internet, television, voice, and data services to consumer, business, and public sector customers. It also operates adjacent technology-enabled businesses in health, security, and customer experience management, generating revenue primarily through recurring service subscriptions and related solutions. The company serves customers across Canada and internationally through its TELUS Health and TELUS International divisions.
- Revenue
- $18.0B
- Employees
- 108,000
- Founded
- 1990
- Headquarters
- Vancouver, Canada
What 31 Arbolus experts think of TELUS
31 customers have reviewed TELUS so far. The full customer report is in progress and publishes once enough customers have been interviewed in depth.
Who reviewed TELUS
- C-Suite 63% (20)
- Director 23% (7)
- Manager 13% (4)
Employer names and spend open once the report publishes.
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Sentiment
25 Net Promoter Score, from 31 scored reviews- Promoters 12
- Passives 15
- Detractors 4
Cumulative NPS by month
+2 over 6 months- May 6
- Jun 6
- Jul 7
- Aug 8
- Sep 8
- Oct 8
Net Promoter Score across 2 reviews, accumulated up to each month. Category median 24 across 2 companies.
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 50%Plan to renew, by seniority
- 60% 5 answers
- 50% 2 answers
- 0% 1 answer
- 9.3/10 Average score from customers who will renew
- 6.3/10 Average score from undecided customers
- 0/10 Average score from customers not renewing
Top alternatives
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More in IT Infrastructure & Cloud and Security & Compliance
Other companies in both categories with a customer report.
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