Tenna

tenna.com · Northvale, United States of America

Tenna provides an equipment fleet tracking and management platform for construction and industrial companies, combining GPS, telematics, RFID, and software to track heavy equipment, vehicles, tools, and materials. Its cloud-based system centralizes asset location, utilization, maintenance, and documentation to improve jobsite visibility and reduce equipment loss and downtime. The company generates revenue through subscriptions to its SaaS platform and sales of related tracking hardware and services.

  • IoT & Edge Platforms
  • Asset Performance Management
  • Construction Project Management
Revenue
$25.0M
Employees
150
Founded
2015
Headquarters
Northvale, United States of America

What 16 Arbolus experts think of Tenna

NPS scores range widely from 2 to 9, with a concentration at 7–9 indicating a moderate, positive overall sentiment among engaged users, particularly in construction and engineering. While influencer roles show more variability and some negative scores, renewal intent is generally favorable among higher-spending and longer-tenured customers. Stickiness, as measured by implementation stage, leans toward customers active for more than one year. Key feedback themes highlight operational efficiencies, positive experiences with customer support, and easy integration, though some users mention desire for more advanced analytics and customizable reporting.Overall Customer Sentiment: Positive

Who reviewed Tenna

Total customers 16 15 current · 1 former
Reviews growth +6 in six months
Seniority of respondents
  • C-Suite 79% (13)
  • Director 7% (1)
  • Manager 14% (2)
Revenue Leader C-Suite NPS 6
Revenue Leader Director NPS 6 Not renewing
Engineering Leader Not specified NPS 9

Employer names and spend open in the full report, along with the other 13 customers.

Everything 16 customers told us about Tenna.

Employer names, spend, renewal intent and every written answer behind the numbers on this page.

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Sentiment

6 Net Promoter Score, from 16 scored reviews
  • Promoters 5
  • Passives 7
  • Detractors 4

Cumulative NPS by month

-1 over 6 months
  • Jan 8
  • Feb 7
  • Apr 7
  • May 7
  • Jul 7
  • Aug 7

Net Promoter Score across 3 reviews, accumulated up to each month. Category median 48 across 3 companies.

Praised

  • Mixed Asset Management Coverage
  • Operational Efficiency and Cost Savings
  • User-Friendly and Reliable Support
  • Integration with HR and Safety Systems

Criticised

  • Perceived Monitoring and Privacy
  • Risk of Functionality Gaps and Integration Loss
  • Customer Support and Price Changes
  • Advanced Analytics and Reporting Limits

What customers say

Mixed Asset Management Coverage
“Tenna effectively manages a wide range of equipment types, from heavy machinery to smaller tools, with unified tracking and comprehensive features.”
Operational Efficiency and Cost Savings
“I have seen operational gains with asset tracking and reduced idle inventory, which let us improve our spend profile and lower overall costs.”
User-Friendly and Reliable Support
“The interface is very user-friendly for our workers, and customer care has always been fast and knowledgeable, making everything easy for us to use.”

Renewal intent

Plan to renew 45%
  • Will renew 5
  • Undecided 2
  • Not renewing 4

Plan to renew, by seniority

  • C-Suite 57% 7 answers
  • Director 0% 1 answer
  • Manager 50% 2 answers
  • Not specified 0% 1 answer
  • 8.4/10 Average score from customers who will renew
  • 7/10 Average score from undecided customers
  • 5/10 Average score from customers not renewing

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