Tempus Labs, Inc.
Tempus Labs, Inc. is a precision medicine and health technology company that builds and operates a data platform combining clinical and molecular data to support personalized care, primarily in oncology and other complex diseases. It offers genomic sequencing, diagnostics, and AI-driven decision support tools to physicians, health systems, and life sciences companies, generating revenue through testing services, data analytics, and research collaborations. The company also provides technology infrastructure and real-world data products used in drug discovery and clinical development.
- Electronic Health Records
- Patient Engagement & Telehealth
- Data Integration & ETL
- Revenue
- $450.0M
- Employees
- 2,000
- Founded
- 2015
- Headquarters
- Chicago Loop, United States of America
What 6 Arbolus experts think of Tempus Labs, Inc.
NPS scores are predominantly high, with two 9s, two 8s, and two 7s, indicating generally strong customer advocacy. Renewal intent is positive where indicated: three out of four responses with renewal intent are 'Yes', and only one suggests uncertainty. Most customers have mature implementations, with 67% reporting more than one year in use. The main quantitative theme is consistently positive satisfaction and high retention among both high spenders and long-term users.Overall Customer Sentiment: Positive
Who reviewed Tempus Labs, Inc.
- C-Suite 50% (3)
- Director 50% (3)
Employer names and spend open once the report publishes.
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Sentiment
33 Net Promoter Score, from 6 scored reviews- Promoters 2
- Passives 4
- Detractors 0
Cumulative NPS by month
+0 over 3 months- Jan 8
- Mar 8
- May 8
Net Promoter Score across 2 reviews, accumulated up to each month. Category median 30 across 2 companies.
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 75%Plan to renew, by seniority
- 0% 1 answer
- 100% 3 answers
- 8/10 Average score from customers who will renew
- 7/10 Average score from undecided customers
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