Topaz Labs
Topaz Labs develops AI-powered photo and video enhancement software for photographers, creatives, and media professionals, offering desktop applications and plugins that improve image quality, upscale resolution, and reduce noise. The company generates revenue through perpetual licenses and subscriptions sold directly via its website and channel partners.
- Document & Vision AI
- Product Analytics & Feedback
- Revenue
- $15.0M
- Employees
- 70
- Founded
- 2005
- Headquarters
- Dallas, United States of America
What 6 Arbolus experts think of Topaz Labs
NPS scores are overwhelmingly positive, with 5 out of 6 reporting scores ≥9, indicating high promoter concentration. 83% of customers state a clear intention to renew, particularly those with more than a year of use. Stickiness is highest among Influencers and those in long-term implementations.Only one outlier User reports a lower NPS and intent not to renew. Overall Customer Sentiment: Positive
Who reviewed Topaz Labs
- C-Suite 50% (3)
- Director 33% (2)
- Manager 17% (1)
Employer names and spend open once the report publishes.
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Sentiment
66 Net Promoter Score, from 6 scored reviews- Promoters 5
- Passives 0
- Detractors 1
Cumulative NPS by month
+1 over 5 months- Jul 8
- May 8
- Jul 8
- Aug 9
- Sep 9
Net Promoter Score across 1 reviews, accumulated up to each month. Category median 66 across 1 companies.
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 80%Plan to renew, by seniority
- 50% 2 answers
- 100% 2 answers
- 100% 1 answer
- 9.3/10 Average score from customers who will renew
- 6/10 Average score from customers not renewing
For people who use Topaz Labs
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