together.ai

together.ai · San Francisco, United States of America

Together AI provides a cloud platform for training, fine-tuning, and serving large language models, offering optimized inference APIs, managed infrastructure, and open-source model support for developers and enterprises building generative AI applications.

  • Generative AI Platforms
  • Cloud Infrastructure & Hosting
  • MLOps & ML Platforms
Revenue
$15.0M
Employees
120
Founded
2022
Headquarters
San Francisco, United States of America

What 32 Arbolus experts think of together.ai

NPS scores are clustered between 4 and 10, with a weighted average skewing positive. The majority of expert feedback references smooth integration, broad model access, strong reliability, and competitive pricing as major positives. Several influencers and technical specialists note a lack of differentiation and near-zero switching cost as limiting stronger advocacy, but few express negative overall sentiment. Stickiness is highest among those who value breadth of models and low operational overhead; renewal intent uncertainty is mostly structural rather than dissatisfaction. Key themes are utility, flexibility, and market commoditization.Overall Customer Sentiment: Positive

Who reviewed together.ai

Total customers 32 29 current · 3 former
Reviews growth +32 in six months
Seniority of respondents
  • C-Suite 70% (22)
  • Director 10% (3)
  • Manager 20% (6)
Engineering Leader C-Suite NPS 5
Data Ops Not specified NPS 8
Engineering Manager Manager NPS 9

Employer names and spend open in the full report, along with the other 29 customers.

Everything 32 customers told us about together.ai.

Employer names, spend, renewal intent and every written answer behind the numbers on this page.

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Sentiment

25 Net Promoter Score, from 32 scored reviews
  • Promoters 13
  • Passives 14
  • Detractors 5

Cumulative NPS by month

+0 over 5 months
  • Apr 8
  • May 8
  • Jun 8
  • Aug 8
  • Sep 8

Net Promoter Score across 3 reviews, accumulated up to each month. Category median 33 across 3 companies.

Praised

  • Broad Model Access and API Integration
  • Infrastructure Flexibility and Speed
  • Breadth Provider for Open-Weight Models
  • Enhance Model Lifecycle Communication

Criticised

  • Local Hardware Displacement
  • Competition and Switching
  • Reliability, Latency, and Catalog Risks
  • Performance and Pricing Variability

What customers say

Broad Model Access and API Integration
“I recommend Together AI for open-source model work because of its broad ecosystem, API-based integration, and fast prototyping without managing infrastructure.”
Infrastructure Flexibility and Speed
“Together AI lets me access and run open-source models without handling all the infrastructure myself, making development straightforward and flexible.”
Breadth Provider for Open-Weight Models
“Together AI is my breadth provider; when I need to run a specific checkpoint I don't want to host myself, they generally have it or can add it.”

Renewal intent

Plan to renew 40%
  • Will renew 4
  • Undecided 5
  • Not renewing 1

Plan to renew, by seniority

  • C-Suite 38% 8 answers
  • Director 50% 2 answers
  • 8.5/10 Average score from customers who will renew
  • 7.6/10 Average score from undecided customers
  • 9/10 Average score from customers not renewing

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