Tencent Cloud
Tencent Cloud is the cloud computing arm of Tencent, providing infrastructure-as-a-service, platform-as-a-service, and related cloud solutions including compute, storage, databases, networking, security, and AI services to enterprises, developers, and public sector customers globally. It monetizes through usage-based and subscription fees for cloud resources and managed services, as well as value-added solutions for industries such as gaming, media, finance, and retail.
- Cloud Infrastructure & Hosting
- Database & Data Storage
- MLOps & ML Platforms
- Revenue
- $3.5B
- Employees
- 15,000
- Founded
- 2013
- Headquarters
- Shenzhen, China
What 5 Arbolus experts think of Tencent Cloud
NPS scores among experts cluster in the 7-10 range, with a majority of scores (60%) at 9 or above. Renewal intent is positive for 40% of experts (all high spenders and Influencers), while Users are either not sure or did not report on renewal. All reported implementation stages except one are for more than one year, indicating mature usage and platform stickiness. The main themes are sustained engagement at higher spend and a positive NPS skew among Influencers. Overall Customer Sentiment: Positive
Who reviewed Tencent Cloud
- C-Suite 60% (3)
- Director 40% (2)
Employer names and spend open once the report publishes.
Tell us when the Tencent Cloud report publishes.
We'll email you once the full customer report is ready, with employer names, spend and every written answer. No account needed.
Sentiment
60 Net Promoter Score, from 5 scored reviews- Promoters 3
- Passives 2
- Detractors 0
Cumulative NPS by month
+1 over 4 months- Dec 8
- Jan 8
- Mar 8
- Jul 9
Net Promoter Score across 1 reviews, accumulated up to each month. Category median 60 across 1 companies.
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 50%Plan to renew, by seniority
- 50% 2 answers
- 8/10 Average score from customers who will renew
- 7/10 Average score from undecided customers
More in Data & Analytics and IT Infrastructure & Cloud
Other companies in both categories with a customer report.
For people who use Tencent Cloud
Do you use Tencent Cloud at work?
Share your software review and get matched to paid projects. Arbolus pays you every time a client reads your review.
- 5 customers of Tencent Cloud have already contributed
Takes a few minutes. Your identity stays anonymous.