Terumo

terumomedical.com · Somerset, United States of America

Terumo Medical Corporation is the U.S. subsidiary of Terumo Corporation, manufacturing and distributing medical devices such as vascular access products, interventional systems, syringes, and blood collection products for hospitals, clinics, and other healthcare providers. It generates revenue by selling these devices through direct sales and distribution channels across North America.

Revenue
$600.0M
Employees
1,500
Founded
1972
Headquarters
Somerset, United States of America

What 10 Arbolus experts think of Terumo

NPS scores are highly favorable, with 56% of responses at 9 or 10, and an overall positive skew. Renewal intent is confirmed among all spenders who disclosed renewal data, with 'Not Sure' responses only from operations-focused roles with low spend. All users report being in the MoreThan1Year implementation stage except one pilot case. Sentiment is strongly positive and anchored by satisfaction among clinical stakeholders.Positive

Who reviewed Terumo

Total customers 10 10 current · 0 former
Reviews growth +7 in six months
Seniority of respondents
  • C-Suite 62% (6)
  • Director 38% (4)
Other Leader C-Suite NPS 10
Other Generalist C-Suite NPS 8
Executive C-Suite NPS 7 Undecided

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Sentiment

60 Net Promoter Score, from 10 scored reviews
  • Promoters 6
  • Passives 4
  • Detractors 0

Cumulative NPS by month

+1 over 6 months
  • Jan 8
  • Mar 8
  • May 8
  • Jun 9
  • Jul 9
  • Sep 9

Net Promoter Score across 1 reviews, accumulated up to each month. Category median 60 across 1 companies.

Written answers and themes publish with the full report.

Renewal intent

Plan to renew 60%
  • Will renew 3
  • Undecided 2
  • Not renewing 0

Plan to renew, by seniority

  • C-Suite 33% 3 answers
  • Director 100% 2 answers
  • 9.3/10 Average score from customers who will renew
  • 7/10 Average score from undecided customers

For people who use Terumo

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