The Clorox Company
The Clorox Company is a global consumer and professional products manufacturer best known for its cleaning, disinfecting, household, and lifestyle brands sold through retail, e-commerce, and commercial channels. It operates in categories including cleaning and disinfecting, household essentials, lifestyle, and wellness, serving consumers, institutions, and professional customers worldwide. The company generates revenue through the manufacture, marketing, and sale of branded products such as Clorox, Pine-Sol, Glad, Kingsford, Brita, Burt’s Bees, and others.
- Revenue
- $7.2B
- Employees
- 8,800
- Founded
- 1913
- Headquarters
- Oakland, United States of America
What 19 Arbolus experts think of The Clorox Company
NPS distribution is strongly positive: 39% of respondents provide a perfect NPS score (10), and 67% score 9 or above, while detractors are a minority. Renewal intent is predominantly favorable among high spenders, with negative intent observed only among low to mid-spend Influencers. Stickiness is very high: 67% of experts report usage for more than one year. Key themes include satisfaction with long-term use, differentiated experience by spend, and some offboarding in less entrenched use cases.Overall Customer Sentiment: Positive
Who reviewed The Clorox Company
- C-Suite 53% (10)
- Director 33% (6)
- Manager 13% (2)
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Sentiment
15 Net Promoter Score, from 19 scored reviews- Promoters 9
- Passives 4
- Detractors 6
Cumulative NPS by month
-2 over 5 months- Feb 9
- Jun 9
- Jul 7
- Aug 7
- Sep 7
Net Promoter Score across 2 reviews, accumulated up to each month. Category median 34 across 2 companies.
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 40%Plan to renew, by seniority
- 100% 2 answers
- 0% 1 answer
- 0% 2 answers
- 9/10 Average score from customers who will renew
- 4.3/10 Average score from customers not renewing
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