The Coca-Cola Company
The Coca-Cola Company is a global beverage manufacturer and marketer that produces, distributes, and sells nonalcoholic drinks including soft drinks, water, sports drinks, juices, teas, and coffees. It operates a franchise bottling system and generates revenue through concentrate sales, finished product sales, and licensing its brands to bottling partners and retailers worldwide. Its products are sold across retail, foodservice, and on-premise channels in more than 200 countries and territories.
- Revenue
- $45.9B
- Employees
- 79,000
- Founded
- 1892
- Headquarters
- Atlanta, United States of America
What 8 Arbolus experts think of The Coca-Cola Company
NPS scores are strongly positive, with 86% of experts rating 8 or higher. Renewal intent is confirmed among all those reporting and is highest in the high-spend and influencer groups. Implementation stages are broadly distributed, with most customers having used the platform for more than 1 year, and several newly implemented or pilot cases. The quantitative insights reveal that satisfaction is closely tied to spend level and implementation maturity.Overall Customer Sentiment: Positive
Who reviewed The Coca-Cola Company
- C-Suite 50% (4)
- Director 12% (1)
- Manager 38% (3)
Employer names and spend open once the report publishes.
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Sentiment
62 Net Promoter Score, from 8 scored reviews- Promoters 5
- Passives 3
- Detractors 0
Cumulative NPS by month
+1 over 4 months- Dec 8
- Aug 9
- Sep 9
- Oct 9
Net Promoter Score across 1 reviews, accumulated up to each month. Category median 62 across 1 companies.
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 75%Plan to renew, by seniority
- 50% 2 answers
- 100% 2 answers
- 9.7/10 Average score from customers who will renew
- 8/10 Average score from undecided customers
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