Thermco Products
Thermco Products designs and manufactures custom electric heating elements and thermal components used in industrial equipment, HVAC systems, and commercial appliances, selling primarily to OEMs and industrial manufacturers. The company provides engineering support, prototyping, and production runs of tubular, cartridge, and specialty heaters tailored to customer specifications. Revenue is generated through the sale of these components and related value-added manufacturing services.
- Manufacturing Execution & Quality
- Revenue
- $9.0M
- Employees
- 45
- Founded
- 1968
- Headquarters
- Union Hall, United States of America
What 30 Arbolus experts think of Thermco Products
Thermco Products demonstrates strong NPS performance, especially among high spenders and decision-makers. The distribution skews positive with the majority of ratings at 8–10. Renewal intent is robust in top-spend segments, but less certain among lower spend tiers. Stickiness is high, as most customers are in either mature or advanced implementation stages. Key feedback themes include comprehensive strategic planning, idea management, and some concerns over cost and complexity. Overall Customer Sentiment: Positive
Who reviewed Thermco Products
- C-Suite 80% (24)
- Director 17% (5)
- Manager 3% (1)
Employer names and spend open in the full report, along with the other 27 customers.
Everything 30 customers told us about Thermco Products.
Employer names, spend, renewal intent and every written answer behind the numbers on this page.
Sentiment
33 Net Promoter Score, from 30 scored reviews- Promoters 14
- Passives 12
- Detractors 4
Praised
- Robust Idea Management
- Highly Configurable Features
- Depth in Strategic Product Management
- Flexible Governance for Changing Compliance Needs
Criticised
- Workflow Rigidity as Switching Risk
- AI as a Long-Term Threat
- Competition from Agile Tracking Tools
- Steep Learning Curve
What customers say
Renewal intent
Plan to renew 60%Plan to renew, by seniority
- 71% 7 answers
- 33% 3 answers
- 8.7/10 Average score from customers who will renew
- 7.8/10 Average score from undecided customers
Top alternatives
Most weighed by Thermco Products customers
Report
For people who use Thermco Products
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