Arbolus Intelligence

Tether Limited

tether.to · Hong Kong, Hong Kong

Tether Limited is a fintech company that issues Tether (USDT), a U.S. dollar‑pegged stablecoin and related fiat‑linked tokens used for trading, payments, and value transfer on public blockchains. It generates revenue primarily from reserves management, interest income on underlying assets, and fees associated with issuance, redemption, and ecosystem services. Tether serves cryptocurrency exchanges, traders, payment processors, and institutions seeking a stable digital asset for on‑chain transactions and liquidity management.

  • Payment Processing
  • Embedded Finance & Banking-as-a-Service
Listed in
Revenue
$1.2B
Employees
150
Founded
2014
Headquarters
Hong Kong, Hong Kong

What 20 Arbolus experts think of Tether Limited

NPS responses are overwhelmingly positive, with most scores in the 8-10 range and the remaining largely neutral. Renewal intent is strong, especially among high-spend influencer roles, while a single respondent indicated 'Not Sure.' Most respondents report full or mature adoption phases, reflecting stickiness and high utility. Expert feedback highlights liquidity, reliability, and breadth of use cases as core positives, but underscores that regional compliance concerns can act as an adoption limiter. Overall Customer Sentiment: Positive

Who reviewed Tether Limited

Total customers 20 17 current · 3 former
Reviews growth +9 in six months
Seniority of respondents
  • C-Suite 70% (14)
  • Director 25% (5)
  • Manager 5% (1)
Revenue Executive C-Suite NPS 8 Will renew Submitted May 2026
Strategy Partner C-Suite NPS 9 Submitted Jun 2026
Finance Executive C-Suite NPS 7 Will renew Submitted Sep 2026

Employer names and spend open in the full report, along with the other 17 customers.

Everything 20 customers told us about Tether Limited.

Employer names, spend, renewal intent and every written answer behind the numbers on this page.

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Sentiment

50 Net Promoter Score, from 20 scored reviews
  • Promoters 10
  • Passives 10
  • Detractors 0

Cumulative NPS by month

+0 over 6 months
  • Mar 9
  • Apr 9
  • May 9
  • Jun 9
  • Sep 9
  • Oct 9

Net Promoter Score across 1 reviews, accumulated up to each month. Category median 50 across 1 companies.

Praised

  • Regulatory Recognition and Transparency
  • Cross-Chain and Payment Utility
  • Market Liquidity and Business Fit
  • Stablecoin Payment Infrastructure

Criticised

  • Transparency and Auditing Concerns
  • Network Coverage and Fee Variability
  • Regulatory Risk and Regional Limitations
  • Regulatory Changes and Compliance

What customers say

Regulatory Recognition and Transparency
“Tether's product is highly recognized by regulators and financial institutions, making it a reliable bridge between tokenized assets and the real world.”
Cross-Chain and Payment Utility
“I use Tether primarily for stablecoin-based payments, transfers, and settlement across blockchain networks, benefiting from its broad liquidity and network support.”
Market Liquidity and Business Fit
“I find that Tether's stability and the ability to acquire large quantities quickly are essential for handling multi-million to billion-dollar loan activity, which isn't practical with other stablecoins.”

Renewal intent

Plan to renew 88%
  • Will renew 7
  • Undecided 1
  • Not renewing 0

Plan to renew, by seniority

  • C-Suite 83% 6 answers
  • Director 100% 2 answers
  • 8.7/10 Average score from customers who will renew
  • 7/10 Average score from undecided customers

Report

Customer Report - Oct 2026 Oct 2026 20 + 1

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