The Lockwood Group

thelockwoodgroup.net · Darien, United States of America

The Lockwood Group is a medical communications and consulting agency that provides scientific strategy, medical affairs support, and healthcare professional engagement services to pharmaceutical, biotech, and life sciences companies. It develops and delivers content such as medical education programs, publications, and strategic communications to support product launches and lifecycle management. The company generates revenue through project-based and retainer contracts with life sciences clients.

  • Digital & Marketing Agency Services
Revenue
$65.0M
Employees
250
Founded
2007
Headquarters
Darien, United States of America

What 6 Arbolus experts think of The Lockwood Group

NPS scores are high, with 67% scoring 9 or above and the remainder at 8. Renewal intent is positive among high spenders, but with some uncertainty at the mid spend level. Stickiness is strong, with 83% of responses indicating more than 1 year of implementation. Drivers include functional capability and vendor reliability.Overall Customer Sentiment: Positive

Who reviewed The Lockwood Group

Total customers 6 6 current · 0 former
Reviews growth +6 in six months
Seniority of respondents
  • C-Suite 67% (4)
  • Director 33% (2)
Revenue Leader Director NPS 9 Undecided
Marketing Leader C-Suite NPS 9
Other Leader Director NPS 9

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Sentiment

66 Net Promoter Score, from 6 scored reviews
  • Promoters 4
  • Passives 2
  • Detractors 0

Written answers and themes publish with the full report.

Renewal intent

Plan to renew 50%
  • Will renew 1
  • Undecided 1
  • Not renewing 0

Plan to renew, by seniority

  • C-Suite 100% 1 answer
  • Director 0% 1 answer
  • 8/10 Average score from customers who will renew
  • 9/10 Average score from undecided customers

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