The TriZetto Group (Formerly QCSI)

cognizant.com · Teaneck, United States of America

The TriZetto Group, formerly QCSI, is a healthcare technology company that provides core administration, claims processing, and related software solutions for health plans and other payers, and is now part of Cognizant’s healthcare business. It generates revenue through licensing and maintenance of its enterprise platforms, as well as implementation, hosting, and related IT services. Its products are used by insurers and benefit administrators to manage enrollment, benefits, billing, and claims operations.

  • IT Consulting & Implementation
  • Healthcare Payer Software
  • Managed IT & Cloud Services
Revenue
$800.0M
Employees
4,000
Founded
1997
Headquarters
Teaneck, United States of America

What 90 Arbolus experts think of The TriZetto Group (Formerly QCSI)

90 customers have reviewed The TriZetto Group (Formerly QCSI) so far. The full customer report is in progress and publishes once enough customers have been interviewed in depth.

Who reviewed The TriZetto Group (Formerly QCSI)

Total customers 90 86 current · 4 former
Reviews growth +73 in six months
Seniority of respondents
  • C-Suite 74% (67)
  • Director 22% (20)
  • Manager 3% (3)
Not specified Manager NPS 6
Revenue Leader Director NPS 8 Will renew
Engineering Leader Manager NPS 9

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Sentiment

16 Net Promoter Score, from 90 scored reviews
  • Promoters 31
  • Passives 43
  • Detractors 16

Cumulative NPS by month

+0 over 6 months
  • May 8
  • Jun 8
  • Jul 8
  • Aug 8
  • Sep 8
  • Oct 8

Net Promoter Score across 2 reviews, accumulated up to each month. Category median 16 across 2 companies.

Written answers and themes publish with the full report.

Renewal intent

Plan to renew 65%
  • Will renew 28
  • Undecided 10
  • Not renewing 5

Plan to renew, by seniority

  • C-Suite 63% 32 answers
  • Director 70% 10 answers
  • Manager 100% 1 answer
  • 8.5/10 Average score from customers who will renew
  • 7.1/10 Average score from undecided customers
  • 4.4/10 Average score from customers not renewing

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