Thoropass
Thoropass, formerly known as Laika, provides a compliance automation platform that helps technology and fintech companies manage, audit, and maintain information security and privacy frameworks such as SOC 2, ISO 27001, HIPAA, and PCI. The company combines software, integrations, and in-house compliance experts to streamline evidence collection, risk management, and audit workflows. It generates revenue through subscription fees for its SaaS platform and related compliance and audit services.
- GRC & Compliance Automation
- Cybersecurity Services
- Workflow Automation
- Revenue
- $35.0M
- Employees
- 250
- Founded
- 2019
- Headquarters
- New York City, United States of America
What 5 Arbolus experts think of Thoropass
NPS ranges from 6 to 9, with influencers displaying strong promoter sentiment and users expressing more neutral scores driven by constraints around auditor selection and platform flexibility. Renewal intent is positive among those providing answers, parallel to successful implementations of more than one year for most respondents. Stickiness is high, as Thoropass supports business-critical audits and workflow integrations for key compliance frameworks. Major feedback themes include praise for integrated audit automation and concerns over limited connectors and higher pricing for small teams.Overall Customer Sentiment: Positive
Who reviewed Thoropass
- C-Suite 40% (2)
- Director 20% (1)
- Manager 40% (2)
Employer names and spend open in the full report, along with the other 2 customers.
Everything 5 customers told us about Thoropass.
Employer names, spend, renewal intent and every written answer behind the numbers on this page.
Sentiment
20 Net Promoter Score, from 5 scored reviews- Promoters 2
- Passives 2
- Detractors 1
Cumulative NPS by month
+0 over 4 months- Feb 8
- May 8
- Jul 8
- Sep 8
Net Promoter Score across 3 reviews, accumulated up to each month. Category median 20 across 3 companies.
Praised
- Unified Compliance and Audit Model
- Evidence Reuse and Automation
- Audit Transparency and Support
- Auditor Choice for Enterprise
Criticised
- Manual Effort and Cost Concerns
- Integration and Customization Gaps
- Auditor Lock-in Reduces Flexibility
- Competitor Automation Leap
What customers say
Renewal intent
Plan to renew 100%Plan to renew, by seniority
- 100% 2 answers
- 8.5/10 Average score from customers who will renew
Top alternatives
Most weighed by Thoropass customers
Report
More in Security & Compliance
Other companies in Security & Compliance with a customer report.
For people who use Thoropass
Do you use Thoropass at work?
Share your software review and get matched to paid projects. Arbolus pays you every time a client reads your review.
- 5 customers of Thoropass have already contributed
Takes a few minutes. Your identity stays anonymous.