transact campus

transactcampus.com · King of Prussia, United States of America

Transact Campus provides integrated campus commerce and credential solutions for higher education institutions, enabling cashless payments, identification, access control, and related services for students, faculty, and staff. Its platform connects campus cards, mobile credentials, point-of-sale, dining, housing, and tuition payments to streamline operations and improve the student experience. The company generates revenue through software licensing, transaction processing, and related hardware and services sold to colleges, universities, and other education-focused organizations.

  • Payment Processing
  • IT Consulting & Implementation
Revenue
$180.0M
Employees
550
Founded
1984
Headquarters
King of Prussia, United States of America

What 6 Arbolus experts think of transact campus

NPS scores range widely from 4 to 10, with two promoters (10), one passive (7), and three detractors (4-6). Renewal intent is mixed: one customer is committed to renewal, one will not renew, and two are unsure. Most customers report prolonged use (83% with more than 1 year of implementation), but only a minority express strong loyalty. Satisfaction is highest among users in food services and hospitality, while uncertainty is prevalent among technology and education influencers.Neutral

Who reviewed transact campus

Total customers 6 5 current · 1 former
Reviews growth +6 in six months
Seniority of respondents
  • C-Suite 67% (4)
  • Director 17% (1)
  • Manager 17% (1)
Operations Manager C-Suite NPS 10
Marketing Leader Manager NPS 10 Will renew
Finance Leader C-Suite NPS 6 Undecided

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Sentiment

-16 Net Promoter Score, from 6 scored reviews
  • Promoters 2
  • Passives 1
  • Detractors 3

Cumulative NPS by month

+3 over 3 months
  • Mar 4
  • Jul 5
  • Aug 7

Net Promoter Score across 1 reviews, accumulated up to each month. Category median -16 across 1 companies.

Written answers and themes publish with the full report.

Renewal intent

Plan to renew 25%
  • Will renew 1
  • Undecided 2
  • Not renewing 1

Plan to renew, by seniority

  • C-Suite 0% 2 answers
  • Director 0% 1 answer
  • Manager 100% 1 answer
  • 10/10 Average score from customers who will renew
  • 5.5/10 Average score from undecided customers
  • 7/10 Average score from customers not renewing

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