TransUnion CIBIL Limited
TransUnion CIBIL Limited is an Indian credit information company that collects and maintains credit records of individuals and businesses, providing credit scores and reports to lenders, financial institutions, and consumers. It monetizes its data and analytics through subscription and transactional services for banks, NBFCs, and other credit grantors, as well as paid credit reports and monitoring services for consumers. The company also offers risk management, portfolio review, and decisioning solutions to support lending and underwriting processes.
- Revenue
- $150.0M
- Employees
- 2,000
- Founded
- 2000
- Headquarters
- Mumbai, India
What 5 Arbolus experts think of TransUnion CIBIL Limited
NPS distribution is highly positive, with all scores in the 9-10 range, reflecting exceptional customer sentiment across both Users and Influencers. 100% of responses with available renewal data indicate intent to renew, illustrating robust customer loyalty and perceived product value. All customers are in the More Than 1 Year implementation stage, suggesting solution maturity and deep adoption. Key themes from the data include strong satisfaction with core product outcomes and a stable, renewal-driven customer base.Overall Customer Sentiment: Positive
Who reviewed TransUnion CIBIL Limited
- C-Suite 60% (3)
- Director 20% (1)
- Manager 20% (1)
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Sentiment
100 Net Promoter Score, from 5 scored reviews- Promoters 5
- Passives 0
- Detractors 0
Cumulative NPS by month
+1 over 3 months- Apr 9
- May 10
- Jun 10
Net Promoter Score across 2 reviews, accumulated up to each month. Category median 62 across 2 companies.
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 100%Plan to renew, by seniority
- 100% 1 answer
- 100% 1 answer
- 100% 1 answer
- 9.7/10 Average score from customers who will renew
Top alternatives
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