TreviPay

trevipay.com · Overland Park, United States of America

TreviPay is a B2B payments and trade credit provider that offers outsourced invoicing, net terms, and accounts receivable solutions for enterprises and marketplaces. The company enables merchants and manufacturers to extend credit, manage billing, and handle cross-border B2B transactions while TreviPay underwrites risk and manages collections. It generates revenue through fees on payment processing, financing, and related value-added services for its business clients.

  • Payment Processing
  • Accounts Receivable Automation
  • Embedded Finance & Banking-as-a-Service
Revenue
$120.0M
Employees
350
Founded
1980
Headquarters
Overland Park, United States of America

What 22 Arbolus experts think of TreviPay

NPS scores trend positive, with 56% reporting scores of 9 or above, primarily from high spenders and long-term users. 34% are neutral (NPS 7-8) and typically Users or new adopters, citing implementation or feature complexity. 10% report low NPS, usually linked to concerns about reporting and integration or perceived value for smaller deployments. Renewal intent is strong among Influencers and high spenders, but 28% of Users express uncertainty or non-committal renewal intent. Stickiness is highest among those with >1 year of adoption, who cite operational efficiency gains and automation as key reasons for continued use. Key expert feedback centers on robust managed services, deep integration, operational efficiency, and automation, with improvement areas in AI, onboarding speed, and reporting.Overall Customer Sentiment: Positive

Who reviewed TreviPay

Total customers 22 18 current · 4 former
Reviews growth +10 in six months
Seniority of respondents
  • C-Suite 68% (15)
  • Director 26% (6)
  • Manager 5% (1)
Operations Leader C-Suite NPS 9 Will renew
Not specified C-Suite NPS 7 Undecided
Operations Leader C-Suite NPS 9 Will renew

Employer names and spend open in the full report, along with the other 19 customers.

Everything 22 customers told us about TreviPay.

Employer names, spend, renewal intent and every written answer behind the numbers on this page.

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Sentiment

50 Net Promoter Score, from 22 scored reviews
  • Promoters 12
  • Passives 9
  • Detractors 1

Cumulative NPS by month

+0 over 6 months
  • Aug 8
  • Mar 8
  • Apr 8
  • May 8
  • Jun 8
  • Sep 8

Net Promoter Score across 3 reviews, accumulated up to each month. Category median 8 across 3 companies.

Praised

  • Operational Efficiency and Automation
  • Integration and Customization Capabilities
  • End-to-End Managed Services
  • International Expansion and Market Coverage

Criticised

  • Competitive Automation and Analytics Features
  • Integration and Scalability Limitations
  • Price Increases Without Feature Improvement
  • AI Capabilities and Product Roadmap Transparency

What customers say

Operational Efficiency and Automation
“I have seen significant reductions in manual AR work and an improvement in DSO, freeing our team to focus on more strategic tasks.”
Integration and Customization Capabilities
“I value the integration flexibility and ability to centralize financial operations through TreviPay, which reduces the need for bespoke solutions and supports our key customers.”
End-to-End Managed Services
“I benefit from TreviPay's complete managed services model, which streamlines credit underwriting, collections, and invoicing in a single solution.”

Renewal intent

Plan to renew 59%
  • Will renew 10
  • Undecided 7
  • Not renewing 0

Plan to renew, by seniority

  • C-Suite 62% 13 answers
  • Director 100% 2 answers
  • Not specified 0% 2 answers
  • 8.8/10 Average score from customers who will renew
  • 7.9/10 Average score from undecided customers

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