TreviPay
TreviPay is a B2B payments and trade credit provider that offers outsourced invoicing, net terms, and accounts receivable solutions for enterprises and marketplaces. The company enables merchants and manufacturers to extend credit, manage billing, and handle cross-border B2B transactions while TreviPay underwrites risk and manages collections. It generates revenue through fees on payment processing, financing, and related value-added services for its business clients.
- Payment Processing
- Accounts Receivable Automation
- Embedded Finance & Banking-as-a-Service
- Revenue
- $120.0M
- Employees
- 350
- Founded
- 1980
- Headquarters
- Overland Park, United States of America
What 22 Arbolus experts think of TreviPay
NPS scores trend positive, with 56% reporting scores of 9 or above, primarily from high spenders and long-term users. 34% are neutral (NPS 7-8) and typically Users or new adopters, citing implementation or feature complexity. 10% report low NPS, usually linked to concerns about reporting and integration or perceived value for smaller deployments. Renewal intent is strong among Influencers and high spenders, but 28% of Users express uncertainty or non-committal renewal intent. Stickiness is highest among those with >1 year of adoption, who cite operational efficiency gains and automation as key reasons for continued use. Key expert feedback centers on robust managed services, deep integration, operational efficiency, and automation, with improvement areas in AI, onboarding speed, and reporting.Overall Customer Sentiment: Positive
Who reviewed TreviPay
- C-Suite 68% (15)
- Director 26% (6)
- Manager 5% (1)
Employer names and spend open in the full report, along with the other 19 customers.
Everything 22 customers told us about TreviPay.
Employer names, spend, renewal intent and every written answer behind the numbers on this page.
Sentiment
50 Net Promoter Score, from 22 scored reviews- Promoters 12
- Passives 9
- Detractors 1
Cumulative NPS by month
+0 over 6 months- Aug 8
- Mar 8
- Apr 8
- May 8
- Jun 8
- Sep 8
Net Promoter Score across 3 reviews, accumulated up to each month. Category median 8 across 3 companies.
Praised
- Operational Efficiency and Automation
- Integration and Customization Capabilities
- End-to-End Managed Services
- International Expansion and Market Coverage
Criticised
- Competitive Automation and Analytics Features
- Integration and Scalability Limitations
- Price Increases Without Feature Improvement
- AI Capabilities and Product Roadmap Transparency
What customers say
Renewal intent
Plan to renew 59%Plan to renew, by seniority
- 62% 13 answers
- 100% 2 answers
- 0% 2 answers
- 8.8/10 Average score from customers who will renew
- 7.9/10 Average score from undecided customers
Top alternatives
Most weighed by TreviPay customersReport
For people who use TreviPay
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