Arbolus Intelligence

Tulip

tulip.com · Boston, United States of America

Tulip is a manufacturing execution and frontline operations platform that helps factories digitize and orchestrate shop-floor processes without heavy custom coding. Its cloud-based software connects people, machines, and data to create interactive work instructions, track production, and monitor quality in real time for manufacturers across industries. The company generates revenue through subscriptions to its SaaS platform and related services such as implementation and training.

  • Manufacturing Execution & Quality
  • No-Code & Low-Code Platforms
  • Product Analytics & Feedback
Listed in
Revenue
$45.0M
Employees
350
Founded
2014
Headquarters
Boston, United States of America

What 5 Arbolus experts think of Tulip

NPS scores are consistently high with all experts reporting 8 or 9, indicating strong advocacy. Renewal intent is positive among large enterprise clients with >1 year implementations and significant spend. Users with less than 1 year of experience express favorable sentiment but highlight governance risks. Expert themes cite strengths in frontline digitization, rapid deployment, and operational transparency, with cautions around integration consistency and data governance. Overall Customer Sentiment: Positive

Who reviewed Tulip

Total customers 5 4 current · 1 former
Reviews growth +4 in six months
Seniority of respondents
  • C-Suite 80% (4)
  • Manager 20% (1)
Operations Manager C-Suite NPS 9 Submitted Sep 2026
Operations Leader C-Suite NPS 8 Undecided Submitted Sep 2026
Revenue Partner Manager NPS 8 Submitted May 2026

Employer names and spend open in the full report, along with the other 2 customers.

Everything 5 customers told us about Tulip.

Employer names, spend, renewal intent and every written answer behind the numbers on this page.

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Sentiment

20 Net Promoter Score, from 5 scored reviews
  • Promoters 1
  • Passives 4
  • Detractors 0

Cumulative NPS by month

+0 over 4 months
  • Feb 8
  • May 8
  • Sep 8
  • Oct 8

Net Promoter Score across 2 reviews, accumulated up to each month. Category median 16 across 2 companies.

Praised

  • Frontline Worker Digitization
  • Rapid Pilot Deployment
  • Adaptability for Different Processes
  • Speeding Adoption and Standardization

Criticised

  • Workflow Fragmentation Risk
  • Operator Resistance
  • Competitive Displacement by Integrated Solutions
  • Integration and Customization Limits

What customers say

Frontline Worker Digitization
“The biggest pros are the focus on frontline workers, the ability to create digital workflows and work instructions, and greater visibility into production and quality.”
Rapid Pilot Deployment
“I would recommend Tulip for targeted, operator-facing execution problems and fast pilots where manual work and clear work instructions are bottlenecks.”
Adaptability for Different Processes
“I like that Tulip can be adapted to different manufacturing processes, not forcing every team into the same workflow.”

Renewal intent

Plan to renew 50%
  • Will renew 1
  • Undecided 1
  • Not renewing 0

Plan to renew, by seniority

  • C-Suite 50% 2 answers
  • 8/10 Average score from customers who will renew
  • 8/10 Average score from undecided customers

Top alternatives

Most weighed by Tulip customers

Report

Customer Report - Oct 2026 Oct 2026 5 + 1

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