Vantiv
Worldpay, formerly known as Vantiv, is a global payment processing company that provides merchant acquiring, card processing, and omnichannel payment solutions for businesses of all sizes. It enables in-store, online, and mobile payments, as well as value-added services such as fraud management and data insights, and generates revenue primarily through transaction fees and related payment services. Worldpay serves merchants, financial institutions, and technology partners across a wide range of industries.
- Payment Processing
- Revenue
- $4.5B
- Employees
- 9,000
- Founded
- 1971
- Headquarters
- Cincinnati, United States of America
What 9 Arbolus experts think of Vantiv
NPS scores skew toward Promoters with two instances of 10, but the average is lowered by several Passives (scores 5–8) and only one Detractor (NPS 5). Renewal intent is split evenly between Yes and Not Sure, with one explicit No and two unspecified. Most respondents are in the MoreThan1Year implementation stage, indicating platform maturity. Uncertainty in renewal intent is higher among those with mid to high spend, while Users report stronger advocacy. Overall Customer Sentiment: Positive
Who reviewed Vantiv
- C-Suite 67% (6)
- Director 11% (1)
- Manager 22% (2)
Employer names and spend open once the report publishes.
Tell us when the Vantiv report publishes.
We'll email you once the full customer report is ready, with employer names, spend and every written answer. No account needed.
Sentiment
-11 Net Promoter Score, from 9 scored reviews- Promoters 2
- Passives 4
- Detractors 3
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 33%Plan to renew, by seniority
- 50% 4 answers
- 0% 2 answers
- 5.5/10 Average score from customers who will renew
- 7.7/10 Average score from undecided customers
- 8/10 Average score from customers not renewing
More in Commerce & Marketplaces
Other companies in Commerce & Marketplaces with a customer report.
For people who use Vantiv
Do you use Vantiv at work?
Share your software review and get matched to paid projects. Arbolus pays you every time a client reads your review.
- 9 customers of Vantiv have already contributed
Takes a few minutes. Your identity stays anonymous.