Vebra Solutions, Ltd. dba Alto Software

altosoftware.co.uk · Londonderry County Borough, United Kingdom

Alto Software, a trading name of Vebra Solutions Ltd, provides cloud-based estate agency software used by residential property agents in the UK to manage listings, applicants, sales and lettings workflows, and related back-office processes. The platform centralises property data, marketing, and client communications, and is sold on a subscription basis to estate and letting agencies.

  • Industry-Specific ERP
  • Project & Work Management
Revenue
$12.0M
Employees
120
Founded
2014
Headquarters
Londonderry County Borough, United Kingdom

What 11 Arbolus experts think of Vebra Solutions, Ltd. dba Alto Software

NPS scores are predominantly positive, with 70% of responses falling in the 7–9 range. Renewal intent is mixed, with approximately 40% indicating a clear renewal intent, 50% unsure, and the remainder unreported. Stickiness is moderately high, as over half of respondents have been implemented for more than one year. Main themes include stable satisfaction among influencers and a positive correlation between spend level and sentiment. Overall Customer Sentiment: Positive

Who reviewed Vebra Solutions, Ltd. dba Alto Software

Total customers 11 9 current · 2 former
Reviews growth +2 in six months
Seniority of respondents
  • C-Suite 36% (4)
  • Director 45% (5)
  • Manager 18% (2)
Not specified Director NPS 8 Will renew
Legal Manager C-Suite NPS 9 Undecided
Executive Director NPS 8 Undecided

Employer names and spend open once the report publishes.

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Sentiment

18 Net Promoter Score, from 11 scored reviews
  • Promoters 3
  • Passives 7
  • Detractors 1

Cumulative NPS by month

+0 over 4 months
  • Dec 8
  • Jan 8
  • May 8
  • Oct 8

Net Promoter Score across 3 reviews, accumulated up to each month. Category median 30 across 3 companies.

Written answers and themes publish with the full report.

Renewal intent

Plan to renew 50%
  • Will renew 5
  • Undecided 5
  • Not renewing 0

Plan to renew, by seniority

  • C-Suite 25% 4 answers
  • Director 60% 5 answers
  • Manager 100% 1 answer
  • 8.6/10 Average score from customers who will renew
  • 7.2/10 Average score from undecided customers

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