Warner Bros. Discovery

wbd.com · New York City, United States of America

Warner Bros. Discovery is a global media and entertainment company that produces, distributes, and licenses film, television, streaming, and news content across brands such as Warner Bros., HBO, Discovery, and CNN. It operates direct-to-consumer streaming services, linear TV networks, and theatrical and home entertainment businesses, generating revenue primarily from subscriptions, advertising, and content licensing. The company serves consumers, distributors, and advertisers worldwide.

Revenue
$42.0B
Employees
35,000
Founded
2022
Headquarters
New York City, United States of America

What 9 Arbolus experts think of Warner Bros. Discovery

NPS distribution reveals a range from 5 (neutral) to 10 (high promoter), with two reported promoters. Renewal intent is mixed, including at least one 'Not Sure' and one 'Yes,' indicating both loyalty and some hesitancy. Stickiness is high, as nearly all experts cite use for more than 1 year with some also in pilot phases. Key expert feedback centers on strong content depth and global reach, with concerns about corporate integration and stability.Overall Customer Sentiment: Positive

Who reviewed Warner Bros. Discovery

Total customers 9 9 current · 0 former
Reviews growth +7 in six months
Seniority of respondents
  • C-Suite 62% (6)
  • Director 12% (1)
  • Manager 25% (2)
Revenue Leader C-Suite NPS 8
Strategy Partner C-Suite NPS 10
Finance Leader C-Suite NPS 5 Will renew

Employer names and spend open in the full report, along with the other 6 customers.

Everything 9 customers told us about Warner Bros. Discovery.

Employer names, spend, renewal intent and every written answer behind the numbers on this page.

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Sentiment

11 Net Promoter Score, from 9 scored reviews
  • Promoters 3
  • Passives 4
  • Detractors 2

Cumulative NPS by month

+3 over 6 months
  • Feb 5
  • Mar 5
  • May 7
  • Jul 7
  • Aug 8
  • Oct 8

Net Promoter Score across 1 reviews, accumulated up to each month. Category median 11 across 1 companies.

Praised

  • Unmatched Content Library
  • Localization and Cost Optimization
  • Global Distribution and Reach
  • AI-Driven Localization Expansion

Criticised

  • Competitive AI Solutions
  • Legal and Copyright Uncertainty
  • Integration and Structural Volatility
  • Structural Reorganization Risks

What customers say

Unmatched Content Library
“I have access to a massive, world-class intellectual property library spanning scripts, reality, news, sports, animation, and blockbuster franchises.”
Localization and Cost Optimization
“I use specialized AI models to automate global localization, which speeds up releases and significantly reduces operational expenditures.”
Global Distribution and Reach
“I benefit from WBD's dual presence with traditional broadcasting and streaming, ensuring coverage of nearly all viewer segments internationally.”

Renewal intent

Plan to renew 50%
  • Will renew 1
  • Undecided 1
  • Not renewing 0

Plan to renew, by seniority

  • C-Suite 50% 2 answers
  • 5/10 Average score from customers who will renew
  • 5/10 Average score from undecided customers

Report

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