Wiz AI

wiz.ai · Singapore, Singapore

Wiz AI is a conversational artificial intelligence company that provides voice- and chat-based virtual agents for enterprises across sectors such as banking, telecommunications, and retail in Southeast Asia. Its platform combines natural language processing, speech recognition, and automation to handle customer service, marketing, and collections interactions in local languages, charging clients on a SaaS and usage-based model. The company also offers implementation and optimization services to integrate its AI agents into existing contact center and CRM systems.

Conversational AI & Chatbots
Customer Support & Help Desk
Contact Center Software

Listed in

Revenue: $15.0M
Employees: 200
Founded: 2019
Headquarters: Singapore, Singapore

What 5 Arbolus experts think of Wiz AI

Customer feedback highlights strong satisfaction with Wiz AI: NPS scores are consistently 7-9 across all industries and there is a 100% intent to renew among surveyed customers. The majority have been implemented for over a year, indicating maturity and organizational stickiness. Major themes include efficiency gains, ease of knowledge retrieval, quality vendor support, and responsiveness to local language requirements. Where uncertainty is noted, it mostly concerns the need for more time to fully measure impact.Overall Customer Sentiment: Positive