15below Limited

15below.com · Brightons, United Kingdom

15below Limited provides passenger communications software for airlines and travel companies, enabling automated, personalized notifications across channels such as email, SMS, and mobile apps to manage disruptions, bookings, and customer service. Its platform integrates with reservation and departure control systems to send real-time updates on itineraries, delays, cancellations, and ancillary services. The company generates revenue through software licensing, subscriptions, and related implementation and support services for travel operators worldwide.

  • Customer Support & Help Desk
  • Communications & Meetings
  • Workflow Automation
Revenue
$22.0M
Employees
160
Founded
2000
Headquarters
Brightons, United Kingdom

What 5 Arbolus experts think of 15below Limited

5 customers have reviewed 15below Limited so far. The full customer report is in progress and publishes once enough customers have been interviewed in depth.

Who reviewed 15below Limited

Total customers 5 5 current · 0 former
Reviews growth +3 in six months
Seniority of respondents
  • C-Suite 60% (3)
  • Director 20% (1)
  • Manager 20% (1)
Engineering Executive C-Suite NPS 9
Product Leader Director NPS 10 Will renew
Product Leader Manager NPS 7 Undecided

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Sentiment

60 Net Promoter Score, from 5 scored reviews
  • Promoters 3
  • Passives 2
  • Detractors 0

Cumulative NPS by month

+2 over 5 months
  • Sep 7
  • Jan 8
  • Apr 9
  • Jun 9
  • Jul 9

Net Promoter Score across 2 reviews, accumulated up to each month. Category median 48 across 2 companies.

Written answers and themes publish with the full report.

Renewal intent

Plan to renew 75%
  • Will renew 3
  • Undecided 1
  • Not renewing 0

Plan to renew, by seniority

  • C-Suite 100% 2 answers
  • Director 100% 1 answer
  • Manager 0% 1 answer
  • 9.3/10 Average score from customers who will renew
  • 7/10 Average score from undecided customers

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