yellow.ai
Yellow.ai is a conversational AI platform that helps enterprises automate customer and employee interactions through AI-powered chatbots and voicebots across channels such as web, mobile, messaging apps, and contact centers. The company offers a SaaS platform combining large language models with workflow automation, integrations, and analytics to reduce support costs and improve engagement. It serves mid-market and large enterprises across industries including retail, banking, telecom, and healthcare, typically on a subscription and usage-based pricing model.
- Conversational AI & Chatbots
- Customer Support & Help Desk
- Contact Center Software
- Revenue
- $45.0M
- Employees
- 900
- Founded
- 2016
- Headquarters
- Bengaluru, India
What 23 Arbolus experts think of yellow.ai
23 customers have reviewed yellow.ai so far. The full customer report is in progress and publishes once enough customers have been interviewed in depth.
Who reviewed yellow.ai
- C-Suite 80% (18)
- Director 20% (5)
Employer names and spend open once the report publishes.
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Sentiment
4 Net Promoter Score, from 22 scored reviews- Promoters 6
- Passives 11
- Detractors 5
Cumulative NPS by month
+1 over 6 months- Sep 7
- Jan 7
- May 8
- Jul 8
- Aug 8
- Sep 8
Net Promoter Score across 6 reviews, accumulated up to each month. Category median 26 across 6 companies.
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 61%Plan to renew, by seniority
- 62% 13 answers
- 50% 4 answers
- 100% 1 answer
- 7.7/10 Average score from customers who will renew
- 7.2/10 Average score from undecided customers
- 5/10 Average score from customers not renewing
Top alternatives
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