Xtime

xtime.com · Santa Clara, United States of America

Xtime provides cloud-based service management and scheduling software for automotive dealerships, helping OEMs and dealer groups manage service appointments, shop capacity, customer communications, and retention programs. The platform integrates with dealer management systems and OEM systems to streamline service lane operations and improve customer experience. Xtime generates revenue through subscription and enterprise licensing agreements with automotive manufacturers and dealerships.

  • Industry-Specific ERP
  • Project & Work Management
Revenue
$120.0M
Employees
600
Founded
1999
Headquarters
Santa Clara, United States of America

What 6 Arbolus experts think of Xtime

6 customers have reviewed Xtime so far. The full customer report is in progress and publishes once enough customers have been interviewed in depth.

Who reviewed Xtime

Total customers 6 5 current · 1 former
Reviews growth +2 in six months
Seniority of respondents
  • C-Suite 50% (3)
  • Director 33% (2)
  • Manager 17% (1)
Revenue Partner C-Suite NPS 9 Undecided
Operations Leader Director NPS 7 Not renewing
Operations Leader C-Suite NPS 9 Not renewing

Employer names and spend open once the report publishes.

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Sentiment

50 Net Promoter Score, from 6 scored reviews
  • Promoters 3
  • Passives 3
  • Detractors 0

Cumulative NPS by month

-1 over 5 months
  • Jul 9
  • Dec 9
  • Oct 9
  • Sep 9
  • Oct 8

Net Promoter Score across 2 reviews, accumulated up to each month. Category median 25 across 2 companies.

Written answers and themes publish with the full report.

Renewal intent

Plan to renew 40%
  • Will renew 2
  • Undecided 1
  • Not renewing 2

Plan to renew, by seniority

  • C-Suite 33% 3 answers
  • Director 50% 2 answers
  • 9/10 Average score from customers who will renew
  • 9/10 Average score from undecided customers
  • 8/10 Average score from customers not renewing

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