Yardi
Yardi develops property management and real estate investment management software that helps residential, commercial, and mixed-use property owners, managers, and investors run operations, accounting, leasing, and marketing on a unified platform. The company sells cloud-based applications and related services to real estate firms, corporate occupiers, and housing providers worldwide on a subscription and services basis.
- Property Management Software
- Mid-Market & SMB ERP
- Industry-Specific ERP
- Revenue
- $2.5B
- Employees
- 9,000
- Founded
- 1984
- Headquarters
- Goleta, United States of America
What 98 Arbolus experts think of Yardi
NPS scores are predominantly positive, with over 70% rating Yardi highly (NPS 8–10). Renewal intent is also strong within large and mid-size organizations, especially where the platform is embedded in core processes. Stickiness data shows long-term use (>1 year) for most customers, with only a small minority in offboarding or pilot stages. Feedback themes highlight robust functionality and data consistency as drivers of satisfaction, counterbalanced by complexity, integration barriers, and onboarding costs as negatives.Overall Customer Sentiment: Positive
Who reviewed Yardi
- C-Suite 74% (73)
- Director 14% (14)
- Manager 12% (12)
Employer names and spend open in the full report, along with the other 95 customers.
Everything 98 customers told us about Yardi.
Employer names, spend, renewal intent and every written answer behind the numbers on this page.
Sentiment
29 Net Promoter Score, from 97 scored reviews- Promoters 47
- Passives 32
- Detractors 18
Cumulative NPS by month
+0 over 6 months- May 8
- Jun 8
- Jul 8
- Aug 8
- Sep 8
- Oct 8
Net Promoter Score across 8 reviews, accumulated up to each month. Category median 27 across 8 companies.
Praised
- Improve Integration and Reduce Costs
- Modernize User Experience
- Expand Automation and AI Capabilities
- Depth of Property-Specific Functionality
Criticised
- Competitive Advancements in AI and Automation
- Rising Customization and Onboarding Costs
- Failure to Maintain Usability and Value
- Implementation and Configuration Complexity
What customers say
Renewal intent
Plan to renew 65%Plan to renew, by seniority
- 67% 48 answers
- 70% 10 answers
- 33% 3 answers
- 50% 4 answers
- 8.5/10 Average score from customers who will renew
- 7.6/10 Average score from undecided customers
- 6.2/10 Average score from customers not renewing
Top alternatives
Most weighed by Yardi customers
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