Zilliant

zilliant.com · Austin, United States of America

Zilliant provides cloud-based price optimization and management software that helps B2B companies set, manage, and execute pricing and sales strategies across channels. Its platform uses data science and AI to deliver price guidance, deal management, and revenue analytics for manufacturers, distributors, and service providers. The company generates revenue through subscription software licenses and related professional services.

  • Business Intelligence & Dashboards
  • Revenue Operations
  • IT Consulting & Implementation
Revenue
$65.0M
Employees
350
Founded
1999
Headquarters
Austin, United States of America

What 8 Arbolus experts think of Zilliant

NPS scores range from 2 to 10, with 29% rating as Promoters (NPS 9–10), 43% as Passives (NPS 7–8), and 29% as Detractors (NPS Renewal intent is mixed: confirmed 'Yes' from two high-spend, long-term customers, with at least one 'No.' Stickiness is highest among organizations more than a year post-implementation. Key themes: value perception and implementation depth drive loyalty; pilot and offboarding phase users show weaker sentiment.Overall Customer Sentiment: Neutral to Moderately Positive

Who reviewed Zilliant

Total customers 8 7 current · 1 former
Reviews growth +6 in six months
Seniority of respondents
  • C-Suite 75% (6)
  • Director 25% (2)
Finance Leader Director NPS 9 Will renew
Marketing Leader Director NPS 6
Revenue Leader C-Suite NPS 10 Will renew

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Sentiment

0 Net Promoter Score, from 8 scored reviews
  • Promoters 3
  • Passives 2
  • Detractors 3

Cumulative NPS by month

+1 over 6 months
  • Oct 6
  • Jan 8
  • Feb 8
  • Mar 9
  • Apr 7
  • Jul 7

Net Promoter Score across 2 reviews, accumulated up to each month. Category median -8 across 2 companies.

Written answers and themes publish with the full report.

Renewal intent

Plan to renew 67%
  • Will renew 2
  • Undecided 0
  • Not renewing 1

Plan to renew, by seniority

  • C-Suite 50% 2 answers
  • Director 100% 1 answer
  • 9.5/10 Average score from customers who will renew
  • 6/10 Average score from customers not renewing

Top alternatives

Most weighed by Zilliant customers

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