10x Banking
10x Banking is a UK-based fintech company that provides a cloud-native core banking platform for banks and financial institutions to launch and run digital banking products. Its technology replaces or augments legacy core systems, enabling institutions to offer current accounts, savings, lending, and other services with greater speed and lower operating cost. The company generates revenue through software licensing and long-term platform and implementation contracts with large banks.
- Cloud Infrastructure & Hosting
- API Management & Integration
- Embedded Finance & Banking-as-a-Service
- Revenue
- $90.0M
- Employees
- 550
- Founded
- 2016
- Headquarters
- Londonderry County Borough, United Kingdom
What 12 Arbolus experts think of 10x Banking
NPS distribution reveals a spread from 6 to 10, with a notable proportion (over 60%) rating the product as 8 or above. Renewal intent patterns indicate that approximately 50% are committed to renewal, with the remainder indicating uncertainty, mostly among pilot and early-stage adopters. Stickiness is higher for those in longer-term or post-pilot deployments, correlating with higher spend and NPS scores. Key quantitative themes include stronger sentiment and retention among high-value, mature implementations, while pilot engagements show more cautious sentiment.Overall Customer Sentiment: Positive
Who reviewed 10x Banking
- C-Suite 83% (10)
- Director 8% (1)
- Manager 8% (1)
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Sentiment
50 Net Promoter Score, from 12 scored reviews- Promoters 7
- Passives 4
- Detractors 1
Cumulative NPS by month
+1 over 6 months- Jan 8
- Sep 8
- Oct 9
- Dec 8
- Feb 8
- Jul 9
Net Promoter Score across 2 reviews, accumulated up to each month. Category median 38 across 2 companies.
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 45%Plan to renew, by seniority
- 56% 9 answers
- 0% 1 answer
- 0% 1 answer
- 9/10 Average score from customers who will renew
- 7.8/10 Average score from undecided customers
- 9/10 Average score from customers not renewing
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