3M Health Care
3M Health Care is a business group of 3M that develops and supplies medical and oral care products, health information systems, and infection prevention solutions for hospitals, clinics, dental practices, and other healthcare providers. It generates revenue by manufacturing and selling consumables, devices, and software used in clinical care, health data management, and patient safety worldwide.
- Electronic Health Records
- Revenue Cycle Management
- Patient Engagement & Telehealth
- Revenue
- $8.7B
- Employees
- 20,000
- Founded
- 1960
- Headquarters
- United States of America
What 40 Arbolus experts think of 3M Health Care
NPS scores are overwhelmingly positive, with 30% scoring 10 and the majority scoring between 8 and 9. Customers with high spend and over 1 year of implementation exhibit the strongest sentiment and clear renewal intent. Only a minority of users (less than 10%) express hesitation or lower NPS, correlating mainly with lower spend and uncertain renewal patterns. Overall customer sentiment is Positive.
Who reviewed 3M Health Care
- C-Suite 70% (28)
- Director 18% (7)
- Manager 12% (5)
Employer names and spend open once the report publishes.
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Sentiment
42 Net Promoter Score, from 40 scored reviews- Promoters 21
- Passives 15
- Detractors 4
Cumulative NPS by month
+0 over 6 months- Apr 8
- May 8
- Jun 8
- Jul 8
- Aug 8
- Sep 8
Net Promoter Score across 4 reviews, accumulated up to each month. Category median 40 across 4 companies.
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 57%Plan to renew, by seniority
- 67% 12 answers
- 0% 2 answers
- 9.1/10 Average score from customers who will renew
- 8.3/10 Average score from undecided customers
- 7/10 Average score from customers not renewing
Top alternatives
Most weighed by 3M Health Care customers
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