Aareon UK

aareon.co.uk · Reading, United Kingdom

Aareon UK is the British subsidiary of Aareon Group, providing enterprise software and digital solutions for social housing providers, local authorities, and housing associations to manage properties, tenants, repairs, and related business processes. Its portfolio includes housing management systems, mobile workforce tools, and customer self-service portals delivered as licensed and cloud-based software, along with implementation and support services. The company generates revenue through software licenses and subscriptions, professional services, and ongoing maintenance and support contracts.

  • Industry-Specific ERP
  • IT Consulting & Implementation
Revenue
$35.0M
Employees
200
Founded
1982
Headquarters
Reading, United Kingdom

What 5 Arbolus experts think of Aareon UK

NPS scores range from 4 to 10 for influencers and 5 to 7 for users, illustrating variable satisfaction. 40% of influencers show a negative renewal intention, despite high NPS in some cases. Users' renewal intent is not reported, but their NPS is moderate to good. Implementation stages are split between long-term use and recent offboarding, indicating both established and recent customers are present. The primary sentiment theme is mixed satisfaction with no clear evidence of strong positive or negative imbalance.Overall Customer Sentiment: Neutral

Who reviewed Aareon UK

Total customers 5 5 current · 0 former
Reviews growth +4 in six months
Seniority of respondents
  • C-Suite 80% (4)
  • Director 20% (1)
Engineering Engineer C-Suite NPS 5
Revenue Leader Director NPS 7
Finance Leader C-Suite NPS 8 Undecided

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Sentiment

-20 Net Promoter Score, from 5 scored reviews
  • Promoters 1
  • Passives 2
  • Detractors 2

Cumulative NPS by month

-1 over 3 months
  • Jun 8
  • May 8
  • Aug 7

Net Promoter Score across 5 reviews, accumulated up to each month. Category median -1 across 5 companies.

Written answers and themes publish with the full report.

Renewal intent

Plan to renew 0%
  • Will renew 0
  • Undecided 1
  • Not renewing 2

Plan to renew, by seniority

  • C-Suite 0% 3 answers
  • 8/10 Average score from undecided customers
  • 7/10 Average score from customers not renewing

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