Absorb Software Inc.
Absorb Software Inc. provides a cloud-based learning management system (LMS) used by corporations, training providers, and government organizations to deliver, track, and manage employee and customer training. Its platform supports e-learning content hosting, compliance training, certifications, and analytics, sold primarily on a subscription basis. The company also offers implementation, integration, and support services around its LMS products.
- Learning Management
- Revenue
- $90.0M
- Employees
- 450
- Founded
- 2003
- Headquarters
- Calgary, Canada
What 14 Arbolus experts think of Absorb Software Inc.
NPS scores are distributed between 5–10 (mean approximately 7.9), with 18% scoring 9–10 (promoters), 55% in the neutral/supportive range (7–8), and 27% expressing limited enthusiasm (5–7). Renewal intent is uncertain in 50% of responses, though those with more than one year’s adoption stage typically show greater stickiness. High adoption correlates with mid-to-high NPS but does not guarantee clear renewal intent, highlighting areas for improvement in long-term value perception.Overall Customer Sentiment: Neutral to Moderately Positive
Who reviewed Absorb Software Inc.
- C-Suite 79% (11)
- Director 14% (2)
- Manager 7% (1)
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Sentiment
23 Net Promoter Score, from 13 scored reviews- Promoters 5
- Passives 6
- Detractors 2
Cumulative NPS by month
+0 over 6 months- Jan 8
- Mar 8
- May 8
- Jun 8
- Jul 8
- Sep 8
Net Promoter Score across 3 reviews, accumulated up to each month. Category median 23 across 3 companies.
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 44%Plan to renew, by seniority
- 50% 8 answers
- 0% 1 answer
- 9/10 Average score from customers who will renew
- 6.4/10 Average score from undecided customers
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