ALLDATA
ALLDATA provides automotive repair information, diagnostics, and shop management software to professional repair shops, dealerships, and collision centers, delivering OEM repair procedures, wiring diagrams, and related technical data via subscription-based online platforms. The company also offers tools for estimating, customer communication, and workflow management to help shops improve repair accuracy and operational efficiency.
- Industry-Specific ERP
- Project & Work Management
- Document Management & E-signature
- Revenue
- $260.0M
- Employees
- 1,100
- Founded
- 1986
- Headquarters
- Elk Grove, United States of America
What 11 Arbolus experts think of ALLDATA
11 customers have reviewed ALLDATA so far. The full customer report is in progress and publishes once enough customers have been interviewed in depth.
Who reviewed ALLDATA
- C-Suite 60% (7)
- Director 10% (1)
- Manager 30% (3)
Employer names and spend open once the report publishes.
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Sentiment
81 Net Promoter Score, from 11 scored reviews- Promoters 10
- Passives 0
- Detractors 1
Cumulative NPS by month
+0 over 6 months- Dec 9
- Apr 9
- May 8
- Jun 9
- Jul 9
- Aug 9
Net Promoter Score across 4 reviews, accumulated up to each month. Category median 33 across 4 companies.
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 63%Plan to renew, by seniority
- 50% 6 answers
- 100% 1 answer
- 100% 1 answer
- 8.6/10 Average score from customers who will renew
- 9/10 Average score from undecided customers
- 10/10 Average score from customers not renewing
Top alternatives
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