Anaplan (mid-market SPM/RevOps use cases)
Anaplan provides a cloud-native connected planning platform that enables finance, sales, supply chain, and operations teams to model scenarios, forecast performance, and align plans with execution, including mid-market sales performance management and revenue operations use cases. The company sells its software on a subscription basis to enterprises and mid-market organizations across industries, often via both direct sales and consulting/implementation partners.
- Financial Planning & Analysis
- Revenue Operations
- Sales CRM
- Revenue
- $800.0M
- Employees
- 2,500
- Founded
- 2006
- Headquarters
- San Francisco, United States of America
What 95 Arbolus experts think of Anaplan (mid-market SPM/RevOps use cases)
NPS scores are predominantly positive: 20% Promoters (NPS 9-10), 68% Passive (NPS 7-8), and 12% Detractors (NPS ≤6). Renewal intent is strong with 70% of high spenders expressing certainty, but there’s notable uncertainty (Not Sure) in mid-tier customers. Implementation stickiness is high, with 90% of customers in >1 year implementations, reflecting longer-term adoption and value extraction. The main theme is that long-tenured and high spend customers are highly satisfied, while early-stage and low spend segments are more cautious.Overall Customer Sentiment: Positive
Who reviewed Anaplan (mid-market SPM/RevOps use cases)
- C-Suite 70% (67)
- Director 24% (23)
- Manager 5% (5)
Employer names and spend open once the report publishes.
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Sentiment
23 Net Promoter Score, from 95 scored reviews- Promoters 34
- Passives 49
- Detractors 12
Cumulative NPS by month
+1 over 6 months- May 7
- Jun 8
- Jul 8
- Aug 8
- Sep 8
- Oct 8
Net Promoter Score across 5 reviews, accumulated up to each month. Category median 22 across 5 companies.
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 67%Plan to renew, by seniority
- 65% 26 answers
- 73% 15 answers
- 100% 1 answer
- 0% 1 answer
- 8.3/10 Average score from customers who will renew
- 7.3/10 Average score from undecided customers
- 7/10 Average score from customers not renewing
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