Arbolus Intelligence

ANNATA

annata.net · Reykjavík, Iceland

ANNATA is an Iceland-based software and services company that provides industry-specific solutions for automotive, heavy equipment, and related manufacturing and distribution businesses, built on Microsoft Dynamics 365. Its products support dealers, importers, rental and fleet operators with functionality for sales, service, rental, warranty, and asset lifecycle management, and it generates revenue through software licensing, cloud subscriptions, and implementation and consulting services.

  • Industry-Specific ERP
  • IT Consulting & Implementation
Listed in
Revenue
$28.0M
Employees
220
Founded
2000
Headquarters
Reykjavík, Iceland

What 12 Arbolus experts think of ANNATA

NPS scores are uniformly high (7-10) with six out of ten respondents awarding NPS of 8 or higher. Nearly all renewal intent signals are positive, and stickiness is strong, with all but one respondent indicating use for more than a year. Expert feedback highlights robust integration, partner network, and reliable platform functionality as central advantages. The only negative signals relate to business size requirements and cost.Overall Customer Sentiment: Positive

Who reviewed ANNATA

Total customers 12 11 current · 1 former
Reviews growth +5 in six months
Seniority of respondents
  • C-Suite 50% (6)
  • Director 17% (2)
  • Manager 33% (4)
Operations Generalist Director NPS 9 Will renew Submitted Aug 2026
Revenue Leader C-Suite NPS 9 Will renew Submitted Oct 2025
Operations Leader Manager NPS 9 Submitted Mar 2026

Employer names and spend open in the full report, along with the other 9 customers.

Everything 12 customers told us about ANNATA.

Employer names, spend, renewal intent and every written answer behind the numbers on this page.

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Sentiment

41 Net Promoter Score, from 12 scored reviews
  • Promoters 6
  • Passives 5
  • Detractors 1

Cumulative NPS by month

+0 over 6 months
  • Oct 8
  • Mar 8
  • May 8
  • Jun 8
  • Aug 8
  • Sep 8

Net Promoter Score across 3 reviews, accumulated up to each month. Category median 30 across 3 companies.

Praised

  • Global Expansion
  • Process Automation
  • Flexible Investment Models
  • Strong Partner Network

Criticised

  • License Cost Sensitivity
  • Business Size Requirement
  • Generic Utility
  • Pricing Pressure

What customers say

Strong Partner Network
“I appreciate that it's good basic software with a good partner network.”
Platform Integration
“I continue to make positive progress because the system keeps us aligned with global architectures.”
Reliability and Functionality
“I find the software reliable and with great functionality.”

Renewal intent

Plan to renew 88%
  • Will renew 7
  • Undecided 0
  • Not renewing 1

Plan to renew, by seniority

  • C-Suite 100% 4 answers
  • Director 50% 2 answers
  • Manager 100% 2 answers
  • 8.1/10 Average score from customers who will renew
  • 9/10 Average score from customers not renewing

Top alternatives

Most weighed by ANNATA customers

Report

Customer Report - Sep 2026 Sep 2026 12 + 0

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