Arbolus Intelligence

AMCS Group

amcsgroup.com · Ireland

AMCS Group provides software and technology solutions for the waste, recycling, and environmental services industries, offering an integrated platform for route optimization, enterprise resource planning, and digital operations management for haulers, recyclers, and related service providers. The company generates revenue through licensing its SaaS platform, related software modules, and professional services such as implementation, integration, and support. Its customers include private and public waste management companies, recyclers, and environmental service operators globally.

  • Industry-Specific ERP
  • IT Consulting & Implementation
Listed in
Revenue
$260.0M
Employees
1,300
Founded
2003
Headquarters
Ireland

What 28 Arbolus experts think of AMCS Group

NPS scores cluster in the 7–10 range for over 65% of responses, with several strong advocates (scores of 9–10). Renewal intent shows a split: about 28% confirm renewal, 28% reject, and 44% are unsure, often at pilot or onboarding stages. Majority adoption is either in early or mature phases, supporting moderate stickiness, while the main expert themes highlight AMCS's sector-aligned capabilities, scalability, and robust digital interface as positives. Weaknesses cited center on pricing, onboarding, and mobile interface gaps.Overall Customer Sentiment: Positive

Who reviewed AMCS Group

Total customers 28 26 current · 2 former
Reviews growth +9 in six months
Seniority of respondents
  • C-Suite 85% (24)
  • Director 7% (2)
  • Manager 7% (2)
Engineering Leader C-Suite NPS 8 Not renewing Submitted Jul 2026
Revenue Executive C-Suite NPS 8 Undecided Submitted Dec 2025
Strategy Leader C-Suite NPS 4 Not renewing Submitted Aug 2026

Employer names and spend open in the full report, along with the other 25 customers.

Everything 28 customers told us about AMCS Group.

Employer names, spend, renewal intent and every written answer behind the numbers on this page.

Open the full report

Sentiment

10 Net Promoter Score, from 28 scored reviews
  • Promoters 10
  • Passives 11
  • Detractors 7

Cumulative NPS by month

+0 over 6 months
  • Feb 8
  • Mar 8
  • May 8
  • Jun 8
  • Jul 8
  • Aug 8

Net Promoter Score across 4 reviews, accumulated up to each month. Category median 20 across 4 companies.

Praised

  • Broad Sector Customization
  • Strong Digital Capabilities
  • Value-Added Services and Support
  • Leveraging Advanced Technology

Criticised

  • Pricing as a Barrier
  • Mobile Interface Needs Improvement
  • Onboarding and Customization Challenges
  • Rising Technology Costs

What customers say

Broad Sector Customization
“I appreciate AMCS because their solutions adapt across manufacturing, food and beverage, pharma, or automotive, handling different sectoral use cases.”
Strong Digital Capabilities
“I am very satisfied with AMCS due to its strong digital interface, enabling end-to-end management in waste and logistics.”
Value-Added Services and Support
“I recommend AMCS for their value-added services and the strong team that customizes and deploys solutions on time.”

Renewal intent

Plan to renew 38%
  • Will renew 9
  • Undecided 12
  • Not renewing 3

Plan to renew, by seniority

  • C-Suite 41% 22 answers
  • Director 0% 1 answer
  • Manager 0% 1 answer
  • 8.3/10 Average score from customers who will renew
  • 7.8/10 Average score from undecided customers
  • 4.7/10 Average score from customers not renewing

Top alternatives

Most weighed by AMCS Group customers

Report

Customer Report - Sep 2026 Sep 2026 28 + 0

Other companies in both categories with a customer report.

See all 1,995 Consulting & Professional Services companies →

For people who use AMCS Group

Do you use AMCS Group at work?

Share your software review and get matched to paid projects. Arbolus pays you every time a client reads your review.

  • 28 customers of AMCS Group have already contributed
Share your experience

Takes a few minutes. Your identity stays anonymous.