Ambience Healthcare
Ambience Healthcare develops AI-powered clinical documentation and workflow automation tools for healthcare providers, using ambient voice technology and large language models to generate medical notes and integrate them into electronic health record systems. Its products are used by physicians and health systems to reduce administrative burden, improve documentation quality, and increase clinical productivity, sold primarily on a SaaS basis to clinics, hospitals, and health systems.
- Document & Vision AI
- Patient Engagement & Telehealth
- Revenue
- $8.0M
- Employees
- 120
- Founded
- 2020
- Headquarters
- San Francisco, United States of America
What 23 Arbolus experts think of Ambience Healthcare
NPS scores skew strongly positive with 53% of respondents rating 8 or above and 18% at 10. High spenders and those at >1 year implementation show the highest NPS and decisive renewal intent. 78% of responses in mid/high spend brackets indicate a willingness to renew. Stickiness is highest among customers beyond 1 year, with pilot and Overall Customer Sentiment: Positive
Who reviewed Ambience Healthcare
- C-Suite 64% (15)
- Director 27% (6)
- Manager 9% (2)
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Sentiment
13 Net Promoter Score, from 23 scored reviews- Promoters 8
- Passives 10
- Detractors 5
Cumulative NPS by month
+0 over 6 months- Dec 8
- Apr 8
- Jun 8
- Jul 8
- Aug 8
- Sep 8
Net Promoter Score across 5 reviews, accumulated up to each month. Category median 28 across 5 companies.
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 64%Plan to renew, by seniority
- 60% 10 answers
- 100% 2 answers
- 50% 2 answers
- 8.8/10 Average score from customers who will renew
- 6.8/10 Average score from undecided customers
- 5/10 Average score from customers not renewing
Top alternatives
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