Arbolus Intelligence

Asite Solutions, Ltd.

asite.com · Londonderry County Borough, United Kingdom

Asite Solutions is a cloud-based collaboration and project information management platform for the architecture, engineering, construction, and infrastructure sectors, enabling owners, contractors, and supply chains to manage documents, workflows, bids, and asset information across the project lifecycle. The company generates revenue through subscriptions and enterprise licenses to its SaaS platform and related implementation services for capital projects and asset owners worldwide.

  • Construction Project Management
  • Document Management & E-signature
  • Project & Work Management
Listed in
Revenue
$55.0M
Employees
350
Founded
2001
Headquarters
Londonderry County Borough, United Kingdom

What 27 Arbolus experts think of Asite Solutions, Ltd.

NPS is generally positive, with 25% Promoters (NPS 9-10), 54% Passives (NPS 7-8), and 21% Detractors (NPS 6 or below). Renewal intent is strong among high spend and Influencer roles, but 'Not Sure' responses indicate some churn risk among mid-spend and User roles. Stickiness correlates with longer implementation stages; most customers are in the MoreThan1Year segment. Key feedback themes include strong document control, collaboration, positive ROI, but some friction around user experience and integration complexity.Overall Customer Sentiment: Positive

Who reviewed Asite Solutions, Ltd.

Total customers 27 26 current · 1 former
Reviews growth +19 in six months
Seniority of respondents
  • C-Suite 62% (17)
  • Director 19% (5)
  • Manager 19% (5)
Engineering Leader C-Suite NPS 8 Submitted Mar 2026
Operations Leader C-Suite NPS 7 Undecided Submitted Sep 2026
Operations Leader C-Suite NPS 8 Submitted Jul 2026

Employer names and spend open in the full report, along with the other 24 customers.

Everything 27 customers told us about Asite Solutions, Ltd..

Employer names, spend, renewal intent and every written answer behind the numbers on this page.

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Sentiment

-7 Net Promoter Score, from 27 scored reviews
  • Promoters 6
  • Passives 13
  • Detractors 8

Cumulative NPS by month

+0 over 6 months
  • Apr 7
  • May 7
  • Jun 7
  • Jul 7
  • Aug 7
  • Sep 7

Net Promoter Score across 2 reviews, accumulated up to each month. Category median -1 across 2 companies.

Praised

  • Deeper Integration Ecosystem
  • Enhancing Productivity and User Experience
  • Expanding AI and Predictive Capabilities
  • Single Source of Truth for Projects

Criticised

  • Learning Curve for New Users
  • Integration Complexity
  • User Experience Limitations
  • Reliance on Manual Search and Reporting

What customers say

Single Source of Truth for Projects
“Having one source of truth for document and information management has significantly reduced version-control issues and improved collaboration for my team.”
Comprehensive Document Management
“I find Asite's document management, audit trail, and version control capabilities to be highly effective in enabling secure collaboration on large, complex projects.”
Workflow Automation and Governance
“I value how Asite accelerates document approvals with automated workflows, improving compliance, auditability, and reducing administrative effort across projects.”

Renewal intent

Plan to renew 36%
  • Will renew 4
  • Undecided 6
  • Not renewing 1

Plan to renew, by seniority

  • C-Suite 40% 5 answers
  • Director 33% 3 answers
  • Manager 33% 3 answers
  • 6.8/10 Average score from customers who will renew
  • 6.8/10 Average score from undecided customers
  • 1/10 Average score from customers not renewing

Top alternatives

Most weighed by Asite Solutions, Ltd. customers

Report

Customer Report - Sep 2026 Sep 2026 27 + 2

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