AuditBoard

optro.ai · Londonderry County Borough, United Kingdom

Optro is a technology company that provides AI-powered tools and integrations for Microsoft Teams, helping organizations improve productivity and collaboration through enhanced in-meeting experiences and workflow automation. Its products are sold as software subscriptions and add-ons distributed via the Microsoft ecosystem and direct sales to business customers.

  • Workflow Automation
  • Communications & Meetings
Revenue
$500.0K
Employees
10
Founded
2022
Headquarters
Londonderry County Borough, United Kingdom

What 15 Arbolus experts think of AuditBoard

NPS scores reveal a predominantly positive sentiment, with 67% of experts rating AuditBoard between NPS 8–10, especially among those in compliance and security leadership roles at larger enterprises. Renewal intent is strong among high-spend and mature implementation customers, often supported by the usability and depth of audit features. Stickiness corresponds with implementation stage: customers with less than one year show cautious optimism, while those with more experience express higher loyalty. Key feedback themes center on connected audit workflows, ease of use, and growing AI benefits, with some calling for broader GRC capabilities.Overall Customer Sentiment: Positive

Who reviewed AuditBoard

Total customers 15 15 current · 0 former
Reviews growth +15 in six months
Seniority of respondents
  • C-Suite 60% (9)
  • Director 13% (2)
  • Manager 27% (4)
Finance Executive C-Suite NPS 9
Finance Leader Director NPS 8 Undecided
Engineering Leader Director NPS 9 Will renew

Employer names and spend open in the full report, along with the other 12 customers.

Everything 15 customers told us about AuditBoard.

Employer names, spend, renewal intent and every written answer behind the numbers on this page.

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Sentiment

33 Net Promoter Score, from 15 scored reviews
  • Promoters 7
  • Passives 6
  • Detractors 2

Cumulative NPS by month

-1 over 5 months
  • Apr 9
  • Jun 9
  • Jul 8
  • Aug 8
  • Sep 8

Net Promoter Score across 8 reviews, accumulated up to each month. Category median 29 across 8 companies.

Praised

  • Cloud-Based Collaboration
  • Usability with Depth
  • Connected Risk Framework
  • Expansion of GRC Scope

Criticised

  • AI Limitations and Human Validation
  • Limited Breadth vs Large Platforms
  • Customization Overhead
  • Competition from Broader GRC Platforms

What customers say

Cloud-Based Collaboration
“AuditBoard’s cloud platform greatly improves collaboration and auditability, especially for companies moving off spreadsheets to a unified, digital solution.”
Usability with Depth
“I would recommend AuditBoard because it combines ease of use with enterprise-level capabilities, making it suitable for organizations modernizing their audit and risk workflows.”
Connected Risk Framework
“The strongest benefit is that AuditBoard links risks, controls, issues, frameworks, and audits, ensuring findings are not siloed and providing a connected perspective.”

Renewal intent

Plan to renew 57%
  • Will renew 4
  • Undecided 3
  • Not renewing 0

Plan to renew, by seniority

  • C-Suite 75% 4 answers
  • Director 50% 2 answers
  • Manager 0% 1 answer
  • 8.8/10 Average score from customers who will renew
  • 7.3/10 Average score from undecided customers

Top alternatives

Most weighed by AuditBoard customers

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