Babbel
Babbel is a subscription-based online language learning platform that offers app- and web-based courses for individuals and businesses. It provides structured lessons, live classes, and practice tools across multiple languages, generating revenue through consumer subscriptions and corporate learning programs. The company primarily serves learners worldwide seeking to build practical conversational skills.
- Learning Management
- Digital & Marketing Agency Services
- Revenue
- $220.0M
- Employees
- 1,000
- Founded
- 2007
- Headquarters
- Berlin Treptow, Germany
What 14 Arbolus experts think of Babbel
NPS distribution skews positive, with scores ranging from 5 to 10 and a mean above 7. 44% of insights (N=5) record scores of 8 or higher. Renewal intent is generally strong among high spenders, while a segment remains uncertain, primarily among recent or pilot-phase customers. 46% are in MoreThan1Year implementation stages, correlating with higher satisfaction. The primary themes are high platform adoption and value recognition among mature users, with caution among newer adopters.Overall Customer Sentiment: Positive
Who reviewed Babbel
- C-Suite 57% (8)
- Director 29% (4)
- Manager 14% (2)
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Sentiment
-14 Net Promoter Score, from 14 scored reviews- Promoters 3
- Passives 6
- Detractors 5
Cumulative NPS by month
+0 over 6 months- Jan 7
- Dec 7
- Apr 7
- May 7
- Jul 7
- Sep 7
Net Promoter Score across 3 reviews, accumulated up to each month. Category median -20 across 3 companies.
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 40%Plan to renew, by seniority
- 50% 6 answers
- 25% 4 answers
- 7.3/10 Average score from customers who will renew
- 7.2/10 Average score from undecided customers
Top alternatives
Most weighed by Babbel customers
More in Consulting & Professional Services and Workplace & Productivity
Other companies in both categories with a customer report.
For people who use Babbel
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