Blink - Employee Experience Platform
Blink is a software company that provides a mobile-first employee experience and internal communications platform for frontline and deskless workers. Its product combines news feeds, messaging, forms, and access to workplace systems into a single app used by organizations in sectors such as transportation, healthcare, and public services to improve engagement and operational communication. Blink generates revenue through subscription-based SaaS licenses sold to enterprises and mid-market organizations.
- Knowledge Management & Collaboration
- Workflow Automation
- Revenue
- $12.0M
- Employees
- 120
- Founded
- 2015
- Headquarters
- Londonderry County Borough, United Kingdom
What 7 Arbolus experts think of Blink - Employee Experience Platform
NPS scores skew positive, with 67% of responses rating 8 or higher, including two perfect 10s. However, 33% of experts express churn risk, with either negative or uncertain renewal intent. Implementation is mature, but renewal uncertainty among influencers, including a low NPS of 3, introduces caution into the sentiment narrative. Overall Customer Sentiment:Neutral
Who reviewed Blink - Employee Experience Platform
- C-Suite 57% (4)
- Director 43% (3)
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Sentiment
14 Net Promoter Score, from 7 scored reviews- Promoters 3
- Passives 2
- Detractors 2
Cumulative NPS by month
-2 over 4 months- May 10
- Feb 6
- Jul 7
- Aug 8
Net Promoter Score across 3 reviews, accumulated up to each month. Category median 18 across 3 companies.
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 25%Plan to renew, by seniority
- 0% 3 answers
- 100% 1 answer
- 8/10 Average score from customers who will renew
- 3/10 Average score from undecided customers
- 7.5/10 Average score from customers not renewing
Top alternatives
Most weighed by Blink - Employee Experience Platform customers
More in Workplace & Productivity and Customer Support
Other companies in both categories with a customer report.
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