Automox
Automox provides a cloud-native endpoint management and patch automation platform that helps IT and security teams keep servers, laptops, and other endpoints securely configured and up to date across Windows, macOS, and Linux environments. Its SaaS solution is used by enterprises and managed service providers to automate OS and third‑party application patching, configuration, and compliance at scale. The company generates revenue through subscription-based licensing of its software platform and related services.
- Endpoint & Device Security
- IT Consulting & Implementation
- Revenue
- $60.0M
- Employees
- 350
- Founded
- 2015
- Headquarters
- Boulder City, United States of America
What 7 Arbolus experts think of Automox
NPS distribution shows a mid-to-high average, with 40% of respondents providing an NPS of 9 (Promoter tier), 20% at 7, and 40% at 6, indicating a mix of moderate and strong sentiment. Renewal intent is positive among 40% of the pool (all with higher spend), negative in 40%, and uncertain in 20% of responses.Stickiness is variable: 40% are more than 1 year post-implementation with mixed renewal outlook, 20% are less than 1 year in with high NPS, and 20% are offboarding, reflecting a range of engagement stages. The primary theme is high satisfaction tied to higher spend and advanced stages, while lower confidence aligns with offboarding and lower spend roles.Overall Customer Sentiment: Neutral
Who reviewed Automox
- C-Suite 71% (5)
- Director 29% (2)
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Sentiment
0 Net Promoter Score, from 7 scored reviews- Promoters 2
- Passives 3
- Detractors 2
Cumulative NPS by month
+0 over 6 months- Apr 7
- Nov 8
- Dec 7
- Apr 7
- Jun 7
- Jul 7
Net Promoter Score across 2 reviews, accumulated up to each month. Category median 23 across 2 companies.
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 40%Plan to renew, by seniority
- 67% 3 answers
- 0% 2 answers
- 9/10 Average score from customers who will renew
- 6/10 Average score from undecided customers
- 6.5/10 Average score from customers not renewing
Top alternatives
Most weighed by Automox customers
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