Axway
Axway is a software company that provides API management, B2B/EDI integration, managed file transfer, and data integration platforms that help large enterprises securely connect, manage, and govern data flows across hybrid and multi‑cloud environments. It serves industries such as financial services, healthcare, retail, and government, generating revenue through licenses, subscriptions, and related support and professional services.
- API Management & Integration
- Data Integration & ETL
- Business Process Management
- Revenue
- $320.0M
- Employees
- 1,800
- Founded
- 2001
- Headquarters
- Vélizy-Villacoublay, France
What 7 Arbolus experts think of Axway
NPS scores span a wide range, from 3 to 10, indicating a split between strong promoters and significant detractors. 43% are clear promoters (NPS 8-10), while 29% are detractors (NPS ≤5). Renewal intent is mixed: 43% express intent to renew, 29% will not, and 14% are unsure. All customers are in the MoreThan1Year implementation stage, suggesting mature, long-term usage. Overall, high spenders and long-tenured customers display both advocacy and skepticism—mainly driven by integration value.Overall Customer Sentiment: Neutral
Who reviewed Axway
- C-Suite 71% (5)
- Director 14% (1)
- Manager 14% (1)
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Sentiment
-14 Net Promoter Score, from 7 scored reviews- Promoters 2
- Passives 2
- Detractors 3
Cumulative NPS by month
-2 over 4 months- May 9
- Apr 8
- Jul 8
- Sep 7
Net Promoter Score across 1 reviews, accumulated up to each month. Category median -14 across 1 companies.
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 40%Plan to renew, by seniority
- 50% 4 answers
- 0% 1 answer
- 6.5/10 Average score from customers who will renew
- 10/10 Average score from undecided customers
- 4/10 Average score from customers not renewing
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