Billogram
Billogram is a Swedish fintech company that provides a cloud-based invoicing and payments platform for recurring and subscription businesses, utilities, and other billers. Its solution digitizes the entire billing lifecycle, from invoice creation and distribution to payment collection, reminders, and customer communication, helping clients reduce churn and improve cash flow. Billogram generates revenue through SaaS fees and transaction-based charges for use of its platform and payment services.
- Payment Processing
- Billing & Subscription Management
- Accounts Receivable Automation
- Revenue
- $30.0M
- Employees
- 200
- Founded
- 2011
- Headquarters
- Stockholm, Sweden
What 7 Arbolus experts think of Billogram
NPS scores are distributed as follows: 37.5% of experts gave scores of 8–9, 25% gave 7, 25% gave 4–5, with a single outlier at 4. 50% of experts indicate a definite intent to renew, 25% are not sure, and 25% will not renew. High spend and long-term customers lean positive, while lower spend/offboarding experts show neutral or negative sentiment.Customer stickiness follows a mixed pattern: 25% are offboarding, 25% in pilot, 25% have been implemented less than a year, and 25% for more than a year. Positive sentiment is associated with value realization in strategic programs; negative sentiment aligns with dissatisfaction and offboarding. Overall Customer Sentiment: Neutral
Who reviewed Billogram
- C-Suite 86% (6)
- Director 14% (1)
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Sentiment
-28 Net Promoter Score, from 7 scored reviews- Promoters 1
- Passives 3
- Detractors 3
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 43%Plan to renew, by seniority
- 33% 6 answers
- 100% 1 answer
- 8.3/10 Average score from customers who will renew
- 5/10 Average score from undecided customers
- 5/10 Average score from customers not renewing
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