Billogram

billogram.com · Stockholm, Sweden

Billogram is a Swedish fintech company that provides a cloud-based invoicing and payments platform for recurring and subscription businesses, utilities, and other billers. Its solution digitizes the entire billing lifecycle, from invoice creation and distribution to payment collection, reminders, and customer communication, helping clients reduce churn and improve cash flow. Billogram generates revenue through SaaS fees and transaction-based charges for use of its platform and payment services.

  • Payment Processing
  • Billing & Subscription Management
  • Accounts Receivable Automation
Revenue
$30.0M
Employees
200
Founded
2011
Headquarters
Stockholm, Sweden

What 7 Arbolus experts think of Billogram

NPS scores are distributed as follows: 37.5% of experts gave scores of 8–9, 25% gave 7, 25% gave 4–5, with a single outlier at 4. 50% of experts indicate a definite intent to renew, 25% are not sure, and 25% will not renew. High spend and long-term customers lean positive, while lower spend/offboarding experts show neutral or negative sentiment.Customer stickiness follows a mixed pattern: 25% are offboarding, 25% in pilot, 25% have been implemented less than a year, and 25% for more than a year. Positive sentiment is associated with value realization in strategic programs; negative sentiment aligns with dissatisfaction and offboarding. Overall Customer Sentiment: Neutral

Who reviewed Billogram

Total customers 7 6 current · 1 former
Reviews growth +1 in six months
Seniority of respondents
  • C-Suite 86% (6)
  • Director 14% (1)
Engineering Executive C-Suite NPS 8 Will renew
Finance Leader C-Suite NPS 7 Not renewing
Finance Leader Director NPS 9 Will renew

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Sentiment

-28 Net Promoter Score, from 7 scored reviews
  • Promoters 1
  • Passives 3
  • Detractors 3

Written answers and themes publish with the full report.

Renewal intent

Plan to renew 43%
  • Will renew 3
  • Undecided 1
  • Not renewing 3

Plan to renew, by seniority

  • C-Suite 33% 6 answers
  • Director 100% 1 answer
  • 8.3/10 Average score from customers who will renew
  • 5/10 Average score from undecided customers
  • 5/10 Average score from customers not renewing

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