BlackLine Systems (Private Equity-owned version)

blackline.com · Woodland Hills, United States of America

BlackLine is a financial software company that provides a cloud-based platform for automating and managing accounting and finance operations, including account reconciliations, close management, and intercompany accounting. It serves mid-market and enterprise organizations across industries, helping corporate finance and accounting teams improve accuracy, control, and efficiency in the record-to-report process. The company generates revenue through subscription-based SaaS licenses and related professional services.

  • Accounting & Bookkeeping Software
  • Financial Planning & Analysis
  • Business Intelligence & Dashboards
Revenue
$650.0M
Employees
2,000
Founded
2001
Headquarters
Woodland Hills, United States of America

What 13 Arbolus experts think of BlackLine Systems (Private Equity-owned version)

NPS scores are prominently positive, with average NPS of 8.7 and 25% of responses scoring a perfect 10. Renewal intent is universal among respondents who disclosed both spend and renewal, and the platform’s stickiness is confirmed by 93% of experts reporting usage exceeding one year. Overall themes include sustained satisfaction across both strategic buyers and users, with no detractors observed in the sample. Overall Customer Sentiment: Positive

Who reviewed BlackLine Systems (Private Equity-owned version)

Total customers 13 13 current · 0 former
Reviews growth +13 in six months
Seniority of respondents
  • C-Suite 62% (8)
  • Director 31% (4)
  • Manager 8% (1)
Finance Leader C-Suite NPS 8
Marketing Leader Director NPS 10
Finance Leader Director NPS 9 Will renew

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Sentiment

53 Net Promoter Score, from 13 scored reviews
  • Promoters 7
  • Passives 6
  • Detractors 0

Written answers and themes publish with the full report.

Renewal intent

Plan to renew 100%
  • Will renew 5
  • Undecided 0
  • Not renewing 0

Plan to renew, by seniority

  • C-Suite 100% 2 answers
  • Director 100% 2 answers
  • Manager 100% 1 answer
  • 8.4/10 Average score from customers who will renew

Top alternatives

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